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November 2023 by H. K. S. de Zoysa
Very friendly service and kind staff.
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October 2023 by Ki Thompson
I had a package shipped out via FedEx and the carrier stole my package.. Took it to an apartment that’s wasn’t even remotely close to my home! Furthermore, I stay in a house, so no apartment # was used or included on shipment box! Customer service reps are the worse! They clearly can see the address pictured and my actually address is no where near alike! No real compassion or sympathy, they try to give a textbook answer and ask “is there anything else I can help w/“ but they didn’t help in the first place!I’m disappointed and highly inconvenienced one of your carriers stole my iPhone 15! I don’t care to hear mistakes happens, NOT this huge! My address starts w/36 YET the package pictured at 202 address!I honestly feel like FedEx is JOKE! Anybody who I order from, I swear if they ship via FedEx I’ll be sure to cancel the shipment bc not only do the carrier not care, neither does the customer service agents! Now I’m out of a phone and have to take time off work to go get a new phone that shouldn’t been in my hands 9/21
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May 2023 by MpM 2025
I was at this wonderful location today to sand ? to my mom in NY for Mother’s Day. So as I was waiting for my turn the Lady in front of me went crazy she started to doing stuff behind the counter, swearing yelling just because she have to pay service fee of four dollar I was totally shocked but the representative was behind the counter was very very professional. He handled it very well, and I thanked him for that he deserving a word I never seen anyone with that kind of patient in my whole entire life. He has a great customer service. I wish him all the bestMR Ayno??
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April 2023 by Pubert “Throat Master 123” Janus
soooooooooooo they typically get packages wto me most of the time but the other day i found my packages of in the middle of my yard, kinda dissappointed and it was pouring rain, without them under the porch they got drenched and i tried picking up one of my walmart packages and got blue paint all of my hands
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April 2023 by Nick Parente
I cant remember the lady's name but she is always extremely kind and helpful and must be protected at all costs!!!
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January 2022 by Oliver HughJass
This location has to be the only Kinkos FedEx I have to ever entered that is fully welcoming. Everything from the lobby to the computers are sanitized. I am not too tech savvy but I will tell you this, accompany me with nice people and I’ll wait a whole day if I had to just to get something off from this here mobile. So to say them workers have patience is an understatement. Service is appreciated
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October 2021 by Rob Purgatori
Pretty awful customer service. Carla wouldn’t locate my company’s account number since this was the first time I tried to do something for my new position. Ayono was not very willing to help me either. Good luck if you go here.
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September 2021 by Terrance Staples
First time here and I was returning two boxes for a hasty return. The lady was professional and helpful to any questions or anything. Quick and painless at this location! Great during non-peak hours I assume.
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August 2021 by Yvette Temple
I don't know if FEDEX is aware but their employee Lauren at the Wayne State University office is freaking awesome. Short story, my company was expecting a package and a 3 day delivery almost ended in a nightmare and Lauren was all over it and stayed in constant contact with me regarding this item, even going so far as to call me even though they were actually closed to the public at the time she called. I really appreciate all her help and dedication to helping resolve this issue. #YOUROCKLAUREN
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July 2021 by cynthia
Had a great experience at Wayne State University FedEx, didn't know how to get my email off of my cell phone but the staff person behind the counter didn't even think twice to help me. Her name was Carla and all I can say is thank you, she did it all while showing me how to do it. Customer service is everything to me plus I needed the help, Carla was friendly and patient.This is my go to FedEx.
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June 2021 by John Kirby
Slowest service ever and only one person at the location!!!!!!
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October 2020 by Terry Stylez
First time here and I was returning two boxes for a hasty return. The lady was professional and helpful to any questions or anything. Quick and painless at this location! Great during non-peak hours I assume.
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July 2020 by Chyna Doll
Very professional & helpful center. Will go again for all my shipping and office needs.
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December 2019 by Kelsie Anger
Literally no sense of urgency. One lady is currently on her phone making a doctor appointment and the other is moving super slow and told me it would be a minute to print a single resume, twenty minutes ago. They’re just being rude at this point
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November 2019 by gi gi harris
I walked in and told the worker i was supposed to be getting a package held thier and its on its way and she stated "we don't get packages here" i called the fedex number and this the place my package is being held. I have the address and number to the facility.
