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November 2023 by Proactive Media
This is the clown branch. These tellers screwed up my transaction once each!! The manager screwed it up as well , one of the tellers told me that the manager does not have knowledge of how to do day to day operations! Horrible branch. Horrible service!
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April 2023 by Donisha Hall
While in town, I stopped here to pay my mortgage and clear up some issues with my account. The two ladies that were working when I went were very helpful and got me all the information needed
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June 2022 by Lawrence Mcbride
Great Customer service experience
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December 2021 by Aaron Acevedo
(Translated by Google) No one attends, they waste a lot of time(Original)Nadie atiende pierden mucho el tiempo
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October 2020 by C Tatum
I waited an hour an a half with ONLY one person in front of Me and still Didn’t get in.....this has to be The Slowest Bank In Michigan
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February 2020 by Osama Razooq
I often go there because people there are very helpful and professionals. I like going to this branch, so I highly give the branch and all employees 5 stars.
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August 2019 by Bryce Richards
Easily the worst mortgage bank I have ever had, and would give them 0 stars of I could. Sadly my mortgage was sold to them, so I didn't have an option. My rates are 3.75 and 4.125 on the 2 mortgages that were sold to them, and I am honestly considering refi'ing with another back just because I HATE this bank that much! They move at a snails pace, they are out of Fannie Mae and Freddie Mac guidelines and I hope they get investigated. I am on day 40 of trying to drop my PMI, and I even sent in my $800 check for the appraisal the first day they allowed me to request the drop PMI. That's right... I sent a check in the mail because this company is so out of date they don't accept Credit Cards and deal everything through standard mail.
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June 2019 by Lisa Carter
Self payment machine very slowly and sticking screen. I was not going to make payment, however the employee stated it had been happening all. This troubled me due to not being able to see money amount going in. I was again encouraged to use machine and check receipt. Later I called and discovered payment had not been received.
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April 2019 by Michelle Lizzy
BEST PEOPLE!!!! I’m really bad with banking/keeping track of my cards. Tiara is so helpful !! Someone give her a raise
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March 2019 by Cindy Ventura
BEST PEOPLE!!!! I'm really bad with banking/keeping track of my cards. Tiara is so helpful !! Someone give her a raise
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October 2018 by Toi Wilson
This is Bank worth staying with. Very knowledgeable and friendly. They make u feel like family. Thanks Flagstar in Mid-Town Detroit.
