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March 2024 by Lawrence Kabrick
Day after christmas 2023 brought my daughters 2006 Taurus in on recommendation of longtime mechanic who thought our issue might be transmission issues..had it towed there.Was told they backed up but they'd try to squeeze in. Told them daughter needed back for college...to please do best they could. They provided no followup then kept car for over 2 wks. Then, when they finally got to it, no transmission issue...minor tune up....plugs, wires, coil...I was charged over $500 for parts and labor that could have been done for half as much...PLUS, discovered later that mechanic left several wires disconnected....sadly, concerned more with quick in and out then really caring about customer. Is this how you want your vehicle cared for. Very disappointing...one visit and no more planned. So much for highly recommended. Make your own choice. I have...we all have multiple vehicles so we can afford to leave it with it with these folks for 2 solid wks.....right ???....wrong.
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December 2023 by B J
TRUST AND BELIEVE when I say this is worth the read, save yourself a nightmare!!!!!!!!!This place is a scam!!!!!!!I am so dissapointed and surprised, others deserve to know and take their business to somebody that is actually going to conduct proper business. Which is…”I pay you your desired amount, you honestly and properly service me.”SUPER UNPROFESSIONAL ANS *SKETCHY*!!!I do my best to be a fair and kind person. I truly gave these people the benefit of the doubt. With that being said-*****Do NOT take your vehicle here*****I am so profoundly disgusted with this place, the owner, Neal, atta be ASHAMED!!!! I am a hard working young person who is struggling to get by- but had been needing to get a leak coming from one one of the hoses connecting to my antifreeze/coolant fixed. Very long story made short. I was SCAMMED out of $650. I actually did not have the full funds, so my father who is also struggling financially, paid for the majority of it which really means a lot to me, we paid IN CASH, IN FULL. Unfortunately after leaving my vehicle with this place that considers itself a sad and pathetic excuse for a business for almost 36 hours, and thereafter waiting in the lobby for an additional 4 hours because “the part came in late”…I walked in at around 2:15pm, I didn’t leave for the FIRST time that evening until roughly 5:30pm, BUT WAIT! It gets WORSE!!!! I get onto telegraph….I wasn’t driving even 3 minutes and my car told me to pull over immediately due to the SAME EXACT PROBLEM THAT I BROUGHT IT TO THEM TO FIX FOR $650……????? When I called immediately, I was calm and pleasant. Things happen and I understand that. I was patient and not difficult by any means. I was told to bring it back right away, so I did. And when I did, a very unpleasant VERY young technician that was working on it initially, told me to take my bag out of the car because he was gonna take if for a drive??? So I took my bag out of the car and waited almost 40 minutes for this young man to bring me my car back….he took so long that the owner called this boy in front of my face as it was going on 6:15pm at this point, and said on the phone to him verbatim “Where you at? You alright??”. He ironically came back within minutes of the owner calling to inquire his whereabouts. The guy didn’t say a word to me after driving for almost a full hour with my car and just dangled the keys in front of me as if to say “take them”. No explanation as to why for the 36 hours my car was present on their premises, why the problem I paid for wasn’t fixed properly during that large chunk of time….but when my car was taken for a joy ride for 40 min and 35 miles was juiced out of my tank from his unexplained/longer than reasonable ride. I got in to FINALLY go home, and the grand finale is that the coolant was YET AGAIN LOW….& THEN, I notice that my radio consul was disconnected from my radio screen????? And my driver seat headlight is COMPLETELY LOOSE???????? Did this guy get into an accident while he was driving my car? Did he get frustrated and take out my radio consul????? So bizzare and disappointing. This place is an absolute garbage dump, if you want to get scammed by modern day auto con artists, then this is the place for you! Don’t ever say nobody left an honest review!A BIG ‘OL NOOOOOO THANK YOU!!!!!
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December 2023 by Robbin Gough
Went for an est on my truck very helpful will definitely be doing business with them
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October 2023 by Paul Allerding
I had Independent Transmission upgrade my 1992 Mustang from the "factory defect" stock 2.73 final drive ratio to a 3.73 ratio. They did a great job, got the work done quickly, and the car works great. I also had some brake work and then one drum was overheating. They took the car back in and rooted out and fixed the problem (an out of round new drum). Even though it was a defective new part and not their fault, they did not charge me to fix it. They were not satisfied until they had my car right. My impression is that Independent Transmission is an honest and competent shop.
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September 2023 by Paul A.
First. I don't get YELP. There are mostly negative reviews here then at the bottom it says there are 8 other review not currently recommended. Those are all very positive. why are they emphasizing the negative at the business owner's expense. Second. I had some work done at Independent Transmission and they did an EXCELLENT job. The car works great and the one problem that occured was from a faulty new part, but independent Transmission fixed that at no charge to me. In my experience, the folks at Independent Transmission are competent and honest. Their labor cost is a bit higher than my regular shop but then they were able to install a new gear in the rear end and it works perfectly. That is a job my regular shop did not want to tackle.
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September 2023 by Frank Zavala
Great staff great customer service they even gave me a free tow! I appreciate all the hard work you and your team do.Service: Transmission
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July 2023 by Randy Henrifort Lumontad
AWESOME PEOPLE!! Decent price depends on what kind of car you have. Best place to bring your car !
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July 2023 by Christion Scaglione
Neil has been the most honest and reliable shop owner I’ve ever dealt with between the knowledge of my exact issue and Recommendations as well. The staff was pleasant to work with as well, very welcoming. My transmission was taken care of hassle free and on time, even quicker than anticipated and the outcome is exactly as promised. Will speak greatly of the work done here and anyone with similar issues shouldn’t look past.Service: Transmission
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May 2023 by cooper tapp
Sold me a Ford Taurus in great condition - my first car! Did extreme amounts of work on 2 of my other cars, altogether ive had great experiences with Independent Transmissions!Update: On top of previous review I wanna state that independent transmissions are honest kind and very intelligent people and cam recommend a better mechanic around!!
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May 2023 by J. Joseph Jolly
Honest, Fair, and the only Trans shop I trust besides the one with my family’s name on it.
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April 2023 by Marcell Moore
Been dealing with these awesome guys for years , they do great work they are honest and does the job right the first time. I totally recommend them as if your investing in your Vehicle they would be my go to ?
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April 2023 by Beverly Hardy
I haven't had any work done left my car for but the staff was very friendly and especially Barbara the
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February 2023 by Kevin Wakefield
They're they're pretty good I used to use them back in the days they took care of my 1500 pretty good Silverado service . My boy got around transfer case out I wonder what it's going to cost my best friend Sean Pita. I was kicking it with the owners dad from back in the days it was good to see him thank you independent.
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January 2023 by Dennis Smith
All I can say is .. do not leave the parking lot until your shift through every gear a few times and tell them you want OEM parts or you won't get them . But hey 3rd times the charm hey fellas ??♂️
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December 2022 by Dave MacFarland
Highly recommend Independent Transmission. My Jeep Wrangler was having trouble shifting. I took it to a mechanic close to my home who ran some tests and said that I needed a new transmission which would’ve cost over $5,500. I opted to get a second opinion and I’m very glad I did. I took it to Independent and they identified the problem was some thing FAR less expensive and had my car back to me in a day. I will gladly refer them and use them if needed in the future.Services: Transmission
