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April 2024 by Hay Tumey
I am sincerely disturbed not only after hearing what this company did to my partner today, but after reading the other countless poor reviews sharing similar experiences. My partner has a private business where he rents vehicles out to people and one of his clients wrecked the vehicle. The vehicle was placed on police hold for over a week, which was insanely unnecessary in the first place, given the accident details. My partner was not allowed to even SEE his vehicle. After days of trying to retrieve his vehicle back so his company could take care of the insurance costs, they finally notify him that the car is off hold (with hundreds of dollars of holding fees added, of course). To obtain his vehicle was over $700..... Crooks. They notified him he could use card only to tell him he could not, 10 minutes before closing. Mind you, he had been there back and forth all day obtaining all the materials the company needed. He finally makes it to the bank and gets their exact amount, 1 minute before closing. Apparently you cannot be helped one minute after closing unless you were there before closing time. They were denied service and another day of holding fees will be added due to the towing reception's mistake. This company seems to enjoy stealing from people in tough positions, and for what? A fake, gold Rolex? Shameful. I pray they go out of business and stop scamming innocent people.
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March 2024 by William Allie
Good work
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March 2024 by sexy state
Absolute worst company to deal with getting your car back or working for... they do not appreciate no one not even there employees and needs to be out of business
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March 2024 by Crystal Townley
They are horrible they treat there employees like trash. They are very disrespectful. They stole my sister car and sold it!! Would give zero stars if I could this company shouldn’t be able to operate.
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March 2024 by Shatiena Dixon
THEY ILLEGALLY TOWED MY CAR! Now they are trying to charge me $350. Friday night around 2:30am my tire went flat. My friend and I were going to pick up my client who I drive from and to work. So I called and text him to let him know. He caught an Uber and offered me an uber just Incase we couldn’t get home. So I had to wait for my aunt to get from work to go get the tire and to change out the flat tire, she got off around 5pm Friday and the tire place closed at 6pm. She made it 5:46 and the tire place is 10mins away so no go. So I went out Saturday afternoon. My car is gone. No glass or pieces so I know it was told but why. MI law is that the car has 48hrs before considered abandon. They said the state police had it towed and side it was abandoned. It has food Receipt in it from earlier That day from Taco Bell and churches chicken. No where near 48hrs or even 24hrs when they towed it. It has my 8 month old daughter things in there. When I called the lady was rude. They towed it 14 miles away from my home when it was only 3 miles away. Not paying for that. Will be contacting everyone Monday. If they don’t tow my car to my house I will being suing.
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February 2024 by Val
These people are the worst, they charge my boyfriend with 475 for one day then 20 dollars a day, smh.. they just make up anything to charge him with, that's how I see it. Flat bed fee, gate fee, in the lot fee, in the street tow fee, (first of all, his car was by the curb.. it was not in the middle of the streets)
And then they wanna charge for the daily storage fee too? Which that we have no problem paying, but I feel like they are literally trying to price gouge him cause his plate is from Florida. But then I was looking at all the other reviews and they are doing that to everyone. This company needs to be reported... everyone should come together and try to do something about this. They need to close down and I will ask my family lawyer about this. This just feel like we are literally being taken advantage of. Smh.. shame on them. And then they don't open up on the weekends!!
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January 2024 by Asia H
terrible service. was told that i would have to pay $525 to get my car out of their lot after i was in a car accident! if i had known i would’ve taken the vehicle to my house instead, but no one gave me the option! terrible business. truly making it harder for people going thru a rough time.
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January 2024 by Tony Browne
:Better hope you never have to get towed here for just a simple break down of your vehicle if you see this tow company coming to tow your broke down vehicle tell them NO they will EXTORT you BIG TIME FOR MADE UP CHARGES THEY KNOW YOU DIDN'T NEED SERVICES FOR $580 for a vehicle that broke down on the road they are legally EXTORTIONESTS I THOUGHT EXTORTION WAS ILLEGAL A DOLLY CHARGE FOR $50 COME ON THATS PRICE GOUGING .SO BEWARE OF THIS EXTORTIONESTS TOW COMPANY AND I ALSO HOPE THIS COMPANY GETS SHUT DOWN I WILL FOR SURE REPORT TO THE BETTER BUSINESS BUREAU FOR DIFFIENTLY PRICE GOUGING AND IM FILING A COMPLAINT WITH THE MICHIGAN STATE POLICE ABOUT THE CONTRAT THEY HAVE WITH THIS EXTORTIONESTS COMPANY IM MAKING IT MY LIFES GOAL TO STOP THIS TOWING COMPANY FROM DOING BUSINESS WITH THE MICHIGAN STATE POLICE FOR CHARGES OF $600 FOR A SIMPLE BREAK DOWN ITS BAD ENUFF FOR CAR REPAIR BUT TO ADD $600 FOR EXTORTIONESTS IS NOT THE AMERICAN WAY HOPE YOU SLEEP GOOD AT NIGHT L.I.J.B.S TOWING WE ALL KNOW NOW WHAT THE B.S. IS IN YOUR COMPANY TITLE STANDS FOR
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November 2023 by marie randall
The staff there that day was very understanding and sympathetic to me because I was coming to remove what items that I could from my husband's truck because he just passed away in it from an accident. They only allowed 1 person at a time to go in the yard but she must have seen my face because when I told my brother-in-law when he arrived, she allowed both of us to go in. The man that brought his truck to the gate so that we could get whatever we could out, was very sympathetic as well and I really appreciated the fact that he allowed my brother-in-law and I to have a alone time with my husband's truck because this was the first time that we saw the truck up close.Thank you again
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November 2023 by lisa lyles
I'm very disappointed with them. My son had an accident on 96 Freeway with the wall, within two hours they Towed the Car away. Didn't nobody ask them to tow the Car, we got AAA.So now, they want $150 and keep the Car or pay a high amount to get the Car back.?
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October 2023 by DON MORRIS
Best towing company in Detroit. They are courteous and always helpful when needed.
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October 2023 by T W
I showed up not realizing that I needed an appointment. A particular number was missing as well, so I was not able to pick up my vehicle. The lady assisting me was not rude about it. She even looked to make sure they had my car while explaining what I needed.
Tip...GPS goes crazy with the directions so prepare to drive in circles for a bit. The entrance to the building is not on Mt. Elliott. Look for a big navy blue building. I accidentally went to the little tan building first.
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October 2023 by Yorhienez Edmonson
Welp my car was there for 2 days even though I was told it was not. Yup took 2 days for someone to actually walk out there to see if my car was in the lot. They did take a day of storage off but still felt like someone should have looked sooner
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October 2023 by Emad
How to get address or the phone number?
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October 2023 by NA_o81 66
They will try to steal your money the worst place I ever seen and they rude too
