Le Labo
Hours:
1232 Library St, Detroit MI 48226 Hours
About Le Labo
Le Labo in Detroit offers a warm and welcoming fragrance experience. Customers often visit multiple times, enjoying the store's beautiful interior and the variety of scents. The staff, including employees like Taylor, Tasha, Justin, Ella, and others, are consistently praised for their kindness, knowledge, and helpfulness. They take the time to assist customers in choosing the right fragrances, providing detailed explanations of scent notes and offering personalized recommendations. Many customers appreciate the extra effort staff make, such as turning the lights back on when the store is closing or suggesting customers leave a fragrance outside to see how it feels. Even when the store closes unexpectedly, employees go above and beyond to help, ensuring customers leave satisfied. The overall experience is described as unforgettable, with staff making customers feel comfortable and valued. Customers often mention that their positive interactions with staff make them loyal to Le Labo, sometimes even more than the product itself. Many plan to return, whether in Detroit or other locations, highlighting the strong customer service and memorable atmosphere at this Le Labo store.
Most Recent Reviews
June 2025
Very helpful and polite staff. Love the fragrances!!
June 2025
Love love 💕 went recently to the store this is my second time to the store in the last 2 months lol 😂. Last time I stocked up before heading back home to Atlanta… I will visit the store there as well 💕💕! Make sure you put your stuff up because ppl will use it and you will get mad (if you are me) lol 😂
March 2025
I stopped in to pick up a fragrance and didn't realize they just closed. The girl who was working actually turned the lights back on and unlocked the door for me. She told me it was no problem and helped me out. Most places would have said sorry and to come back tomorrow. I really appreciated her customer service.
More Comments(55)
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