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March 2023 by Odie S.
When I was there for an money order, I happen to give her my free money order card firsttoday at 3pm on a Saturday March 4 2023, She charged me a Dollar fee,I called to tell what happen, they say come back to get my dollar back.so I go back to her window And asked "didn't I gave you the free card firstand you did not see that clear as day?"SHE SAYS "SHUT UP TALKING ABOUT IT, YOU GOT YO DOLLAR BACK"I roughly said " DONT DO THAT, DONT DO THAT".....I lived Downtown for forty years and got to take this "ISH" from this black lady.........YOU BEST TO BELEIVE I WILL FOLLOW UP ON THIS LADY.....Mr. Odie
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February 2023 by Treyvon C.
rude rude rude. First place that was we cash big checks, my payroll check couldn't get cashed because it was too much money... cashier was very rude . i wouldn't recommend this place to my worst enemy.
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March 2022 by Forbiddenriderz M.
THE PROCESS IS TERRIBLE. i had a Chase business check unsigned, signed it infront of them, and still couldnt cash. Dont say check cashing if thats not what you do. Dont want to deal with no funky attitude either im already upset i cant get home cause i cant cash my check. 3.5 mile walk there wasted, let alone that same distance back. completely pissed. Needs a better way to verify a check 24/7 Immediately.
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May 2021 by Salam A.
Please Detroiters, BOYCOTT THIS PLACE! I walked in to send a money gram transfer and they refused to do it because they said I'm only allowed to send a transfer ONCE A MONTH. The manager there is EXTREMELY unprofessional and she refused to come speak with me and explain to me why I was refused the service. I KNOW that a lot of people depend on this place for cash advances and check cashing but PLEASE BOYCOTT. I watched customer after customer walk in while I was in line and they got treated like absolute trash. I'm not the only review that tells how rude and completely unprofessional they are. Just scroll and read. WE DO NOT NEED PEOPLE LIKE THIS IN DETROIT.
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February 2020 by Patricia D.
I was just looking for a place to pick up Money through Western Union and They hung up the phone on me So I called back and asked her my last question. I still came to this location because it's the Closets location to me And the lady was super rude and wanted me to tell my business out loud to her. She did not greet me at all and I asked her how was her day going and that pissed her off. Then you got taxes going on to my right where they on the phone cursing people outt. She shoulD have just told her to take her business outside. The lady was super rude and was trying to embarrass me in front of other customers. I will never come here again. The whole place smells like marijuana. I'm sorry but this place looks too nice For you guys to hire the kind of employees that will make you loose business. I looked around for anyone that looked like an owner and all I saw and heard was rude people. I will never come back here. The place still looks nice. It's not too late To press the reset button.
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July 2019 by Dequan A.
Dont ever go here!!! I don't even write reviews but my experience was so bad I downloaded the yelp app just so I could tell someone so yesterday at 7/24/19 i walked into Woodward Check Cashers to cash my work check an older lady by the name of "Rita" was extremely Rude and Disrespectful while she assisted me the first issue was that I wanted to know how much they take out before I cashed my check she responded "A percentage" with an attitude as if I bothered her by asking questions about my money.. when she could've jus said what the percentage was I didn't really wanna make a big deal out of it by asking what was the percentage because I started to get the feeling she didn't really care to help.. After taking copy's of my identification and putting the check I gave her through the check machine she told me that they don't cash checks from that bank I then asked what was wrong why couldn't it be cashed and the lady wouldn't give me a specific answer she just said we can't Cash it as if there was something wrong I then stated that my buddy who I was with at the time cashed a check from the same bank same company earlier that days that's how I was referred to them her response was that my buddy's check was not the same as mine but she never once looked to verify if that was true or not then when I asked her if she could verify the checks were the same she the stated to another teller "she wasn't gonna argue with them ppl" which kinda frustrated me because im not a confrontational person and I didn't feel like she wanted to help me.. because I really needed the money I tried to stay positive and held my composer and decided I'll just come back in the morning when the bank the company I work is open they lady then stated that she believed the check was fraudulent which really offended me because I've worked in customer service before you can't just stereotype and accuse ppl of doing crimes based off your personal opinion because when it's not true u get reviews like this from people who work to hard to be belittled and disrespected so I left came back the next day and they had the copy's they made of my Identification laying front and center for the other employees to see as if i was being stereotyped for Fraud I then asked to speak with a manger to verify the check was authentic I was told the manger wouldn't be in until 1030 so I left and decided to call up there before I came back in and wasted anymore gas I was when I called back a lady by the name of Denise answered and was also very rude I told her that I had came in two days in a row and was waiting for the guy who does the verifications after being on hold for a while I could her multiple ppl in the background talking about things unrelated to work I then asked what time he would be in I was told 10:30 it was about 5mins after instead of answering my question about what time he would be in she insisted on asking what type of check was it several times after I told her she still couldn't give me a time but instead took my # and said he would give me a call remind the first time I was told 10:30 it's now 4:30 and I still haven't gotten a call which I figured was gonna happen so I went to Chase to start an account and deposit my check what I experienced at this check cashing location was despicable I wouldn't recommend this check cashing place to my worst enemy please don't waste your time or energy go anywhere else
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October 2018 by Jessie G.
Been coming here for years. Same owners different look. You can cash a check here 24/7 except Christmas. Fridays are the busiest and 1st of the month also. Dont be afraid of the neighborhood it just looks bad. Security is always on duty and police patrol regularly.
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October 2018 by Kennedy C.
They treated me kindly and even offered to walk me to my car when I was leaving to make sure I was safe.
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June 2018 by Rue D.
Completely unprofessional in how they treat customers. Upon walking to the window you are seen as a criminal, they operate in a everyone-is-a-crook manner. Manager is clueless, workers are disrespectful. My job hasn't processed my direct deposit yet so I went here to get two of my recent checks cashed at the same time. The first teller, was on her phone in full view at the window. and looked over annoyingly before eventually calling me over. I hand her my info and checks and she starts to question me about where I work. I answer all her questions and even tell her she can look my company up and call them, they are a subsidiary of a well known company. She takes my info somewhere and a random white guy comes to the window and tells me he needs to verify I work there. I have my whole check and stubs present, which i guess aren't proof enough. So I go and call my admin who keeps track of everyone's info and asked her if she could speak to them and confirm i work there, she said sure. i go back and speak to another lady, light complexion, third window from the left and I give her all of my info and tell her what the previous tellers required of me. I give her the number too but she just looked at it and rolled her eyes and left it. she then does something to the checks behind her desk and comes back to grab the number. I tell her my admin is waiting on her call and she takes it and walks away. Seconds later she comes back, no time to have called and verified anything, and tells me she just can't cash it. Im like why? this doesn't make sense. we just can't, its on our list. I have no idea what that means, what list? and why didn't the first two workers say that then instead? I understand there are some checks that some places can't cash but communication is key, I could've went without the run around, their attitudes were horrible, and nobody wants to be treated like a criminal. You are better off going to franks Food market in Oakland County, because Woodward Check Cashing won't last long, thankfully.