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September 2023 by H. Salloum
They jacked up the initial price, rudel staff
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June 2023 by David Brody
Not the cheapest, but definitely the best service. They go above and beyond with priority processing, and after hours pickup service. Always on point. You can trust them with your packages.
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May 2023 by Jean Johnson
Fast and efficient! Everything is organized so well. Their email notifications make picking up our packages a very smooth process.
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January 2023 by Roger Dundas
Easy pickup for Canadian's, pretty well under the bridge.
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September 2022 by Daljeet Mudhar
always respond promptly and keep packages safe - now availability is also increased - Thank You
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July 2022 by Rashid Muhammad
Excellent service for non residents. Getting bit pricier.
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December 2021 by Aimee Hartigan
I was able to retrieve my packages today, after they were sitting for nearly two years. They were in great shape and I'm so grateful that they were kept safe until I was able to cross the border.
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November 2021 by Philip Badour
Mail was piling up from 2 years of covid border delays. Packages were available for pickup on request. Paid in advance. Great location near bridge
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October 2021 by Carrece Faulknor
I understand COVID affects everyone, but this is beyond terrible at this point. I have an anniversary gift that has been there since 2020 that I couldn't pick up because I'm a healthcare worker working 12 hour shifts and I’m only able to cross for work purposes. On the off days I could cross for a few hour training or meeting, they were closed! So if they aren’t open on regular weekdays or aren’t open when working adults clock out, what is the point? Then, when I emailed them on Oct 12 to ask when they are open, I was told they would be “closed Oct. 13”. I emailed on October 14 to ask what hours they were open, only to see they actually WERE open on Oct 13 (when they said they would be closed) and now would be closed on Oct 14. So as a Canadian, you really can’t make plans around picking up a package because you don’t really know when you will be able to pick up. They either need to do a one day a week where they are open for a full 12-14 hours so people can pick up all their stuff, or only open after hours when folks are available after work! Otherwise, it doesn’t make sense to stay open. Business model is in DIRE need of reform. I write this with regret because they were recommended to me by a friend and I’ve had better service in the past. Seems older reviews also confirm they once had better service. I think COVID has done them in, so I feel obligated to alert others before they are also disappointed.
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October 2021 by Billy Wang
Nice people good service!
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February 2021 by Sahil Lamba
Worse place to be in. Had my package shipped 3 weeks ago and still waiting. went to the place and the lady at the front desk did nothing to help. For communication, they dont reply to emails nor pick up their phone which is very unprofessional. Showed them FEDEX tracking number which clearly says it was delivered 3 weeks ago & the person who signed it but they still can't find the package. And yes since it was a time sensitive package, I lost $600 too. SO yeah these guys are bad. NOT RECOMMENDED AT ALL..PLEASE BE AWAY FROM THIS PLACE. WASTE OF MY TIME.
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February 2021 by Gordan Djukic
It's wonder that this place still exist! Working just 3 days could be accepted as reasonable because of drastically slashed number of (Canadian) visitors/customers but practice of not answering phone calls, not responding to messages and sudden changes of business hours makes very bad picture.
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February 2021 by Voyager ab
I have had my stuff stuck over in Detroit for over a month and counting. I get absolutely no response from the email requests and no one is answering the phone. I am thinking I have been had and contemplating taking action assuming the business is still operating . The competition certainly is and the response from them was next day. Once and if I get my stuff, I am outta here Covid or no Covid.
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October 2020 by Noel Alain
Good services, not enough open hrs
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August 2020 by Alek Burnatowski
place is never staffed. they confirm hours of operation then they don't open because " waiting to see is staff can come in "
