Nail Zone is a salon known for its good nail work and fast service. Customers appreciate the quality of the work and the speed at which appointments are completed. The salon is considered fairly clean. However, some customers have expressed concerns about the salon's pricing practices. There have been reports of inconsistent pricing and accusations of dishonesty, such as telling customers they need a full set instead of a fill-in or claiming certain services are no longer offered. Another common complaint is that the salon staff sometimes rushes customers through their appointments. Customers have also noted that the salon's hours are not always reliable, as they may not open on time. The salon's decor has also been mentioned as needing an update. Despite these issues, some customers remain loyal to Nail Zone, particularly praising Gigi for her skills in eyelash and eyebrow services.