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August 2023 by Anne Hedonia
I am a social worker and I am disabled. My car broke down when I took a client to use this branch and the staff was quite rude when I came in to ask about a restroom. I assume this an effort to deter unhoused people which makes it extra slimy. I will remember this when choosing a bank and advising others
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June 2023 by Zelda Lambrix
Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!
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June 2023 by 0z2010
Staff is very understanding about me accompanying my granny who I go there with. Live the staff new and old
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January 2023 by Eric Nguyen
I had a particularly stressful item regarding my account right before a holiday weekend back in November. Alison Walker and a young gentleman Associate helped me get through the issue. They were patient with me while addressing my concern and fixed the issue, so I wanted to write a review saying thanks!
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December 2022 by Roland May
Horrible experience unable to cash a simple check from pnc!!!!
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August 2022 by Ali H. Chami Chami
Neely , best thing about this branch!she runs the show there, most qualified, most knowledgeable, and hardest worker at that branch..Neely for next branch manager !!!Mr. Chami
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May 2022 by Quinn Brown
After being told at this location by rude management I couldn’t cash my check with just an ID & insurance card and also stated that I would have to open an account with them prior to cashing my check I then went to the Hamtramck location and they sure cashed my check with JUST my insurance card and state ID. After “management” didn’t try to accommodate anything for me I went to a better location they are simply UNPROFESSIONAL. There’s no way any one would have to go to a different location for the same services. The lady was VERY un knowledgeable. VERY terrible experience here! You’d definitely waste your time here at this location they do NOT care.
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May 2022 by Robin Mills
Used the drive through ATM before bank opened
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May 2022 by Autumn Steele
This ATM allows $1 and $5 withdrawals. If you have an odd amount in your account or on your card that you would like to withdraw you are not restricted to $10s and $20s. So it's convenient to get the extra few dollars that you may need here.
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May 2022 by Martin Coleman
Very nice place, Ms. Carrie Howard is a professional person with excellent customer service. Nice employees.
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January 2022 by Maya Loesche
I've sat in the drivethrough here for 20+ minutes 2 days in a row with no service. Switching my bank over to someone else.
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December 2021 by DIMITRI NAMOU
Neely , Neely , Neely....Best asset to that branch!she works inside teller, handles the drive-thru, welcomes quests as they enter and is the most knowledgeable person there!That entire branch is on her shoulders, I'm surprised she isn't the branch manager !!!!!And I mean that !Mr. Chami
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December 2021 by Dad of Suna Chami
Neely , best thing about this branch!she runs the show there, most qualified, most knowledgeable, and hardest worker at that branch..Neely for next branch manager !!!Mr. Chami
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December 2021 by Car Source
5 stars are due to Neely !Nuff said !Best asset to that branch!give that lady a promotion!
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June 2021 by Shelley Melms
Always available when I need an ATM
