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January 2024 by Willie H.
When these places first popped up I was surprised at how good the food was. I guess what's really changed is the mentality of the staff at every restaurant or every business for that matter. The service here was still good and the restaurant itself clean it just seems like everybody's okay with mediocre.
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December 2023 by Steve K.
Ordered my first breakfast sandwich at Detroit Metro Airport, McNamara concourse B and left Potbelly's angry. Although it was early morning, the 2 gals working could not have been ruder. To make matters worse, the sandwich was terrible. Save your time, money, and experience for another place because this one won't be around for long..... SK
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September 2023 by Kikin zasol
Tried the Wreck and it is good...
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May 2023 by Jessi McKenna
I ordered my lunch at 11:43, which gave me a 12:34 delivery time. The delivery person arrived at the store about 12:28. I checked on the delivery person's wellbeing (safety check) about 1:03. Delivery person responded saying they're really behind. My order was delivered at 1:19 and is not safe to eat based on my ServeSafe training. These were not cooked sandwiches. The lunch meat, lettuce, and tomatoes are all warm to the touch. For cold ingredients to get this warm, they have to have been sitting out in improper conditions.I haven't been able to get through to anyone by phone. I can understand a busy lunch rush, but you cannot just leave food out without appropriate (ie: safe) conditions.Unfortunately, I just don't get lunch now, because it was nearly an hour late, and is also not safe to eat. I'll be contacting corporate.
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March 2023 by Erica G.
I can live without the pot pie crust. Tastes super floury. But the soup was decent. Somewhat salty but some ppl may love that. Know what I really appreciate tho?? That VIEW. And the extremely kind staff. Absolutely and yes indeed.
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February 2023 by David
Horrible slow. Dude making the sandwiches didn’t pay attention and then the other guy making them had headphones on jamming out. Cashier didn’t know what to do either. Worst service I’ve seen in Detroit and that is saying something.
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February 2023 by firensquad blokk
Love this place, The new GM Tra really cares about his customers and the staff always friendly and gets the job done.. Be back soon
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September 2022 by Arieon Rose
I stopped in while visiting from Ohio to eat here today and had an opportunity to meet the current GM Tra. This location was clean and bright. The employees were friendly and fast. Great experience here and the food was awesome! Try the Chicken Pot Pie soup! It was delicious! I will definitely come back again.
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July 2022 by Ryan Bonkosky
A potbelly worth going out of your way for. In terms of fast casual chains it's difficult to set yourself apart; however this one does just that. The line might look daunting at first glance, but it moves at a fever pitch, and the food is always top notch and to specification.
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May 2022 by Jacob j
I visited here last year and absolutely loved it. The service was good and the food was even better. If I visit the renaissance center in the future I will be back to eat here!
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April 2022 by Dottie Brooks
I absolutely love the wreck sandwich .It doesn't have alot of toppings like Subway .I purchased the Wreck it has Ham,Turkey, RoastBeef, Salami with cheese n toasted .I added oil vinegar, Mustard onions, lettuce and tomatoes .Very good I recommend this place8
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March 2022 by L8376JVdebbiew
Service and food was very good. Very pleasant counter people and helpful. Mostly sandwiches, we were told they had beer but they no longer sell beer
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October 2021 by Eryn W.
Friendly and fast service, nice for take-out if working or visiting the Ren Cen. Generous portion sizes and good value, clean atmosphere.
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August 2021 by Timothy Kruse
Great job! Excellent service. I had to wait a bit, so they offered me a free cookie! I like it! Thank-you!?
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July 2021 by Britney Sallen
One of the most efficient Potbellies in all the land. They can process all of GM in record time. Always tasty, always reliable.
