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January 2024 by Tamika McCombs
Typically I am impressed with the service received from the Detroit Bus Company, however, in this case and after spending thousands upon thousands of dollars with the company, they decided not to make concession due to inclement weather. I asked for a full refund for a trip we clearly could not attend and could not cancel in advance, and was denied. I am a very understanding person when it comes to policy, but I also understand customer service. In this case, customer service should have won. In 2023 alone we probably spent $10K, if not more. So to provide a reschedule/full refund that would go back into their company truly baffles me, and is quite disappointing.
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January 2024 by Judy Hildre
This was such a fun team building event! We did the Drunks of Antiquity tour and everyone is still talking about how much fun it was and asking when can we do it again. Our guide Steph was amazing and knowledgeable providing us with the history of the establishments we visited. Our driver Sully was great too and helped us to feel safe throughout the tour. HIGHLY recommend you will not be disappointed.
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January 2024 by X-Golf Royal Oak
A very very fun experience. Have done the Drunks and now the Christmas one and both were a def must to do in the D!!! Crew was very professional and fun
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January 2024 by Lisa Heitman
We did the Detroit light tour and had a blast. The bus was prompt, tour guide was fun and we had ample time at each stop. Highly recommend
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January 2024 by Sleep Solutions
The Detroit Bus Company hosted our company Christmas party for a holiday light tour over the weekend and we had the BEST time!! Jamie our tour guide and Mike our driver were awesome! Mike (planner) made it super easy to plan and worked with us hand in hand with prompt responses to all of our questions. We will definitely do this again and suggest any Holiday/Detroit lovers to do it!!
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January 2024 by Lauri Bradford
Driver and tour guide were a lot of fun. We went to places that I wouldn't have gone to on my own. Christmas carols and ugly sweater contest were a blast! Loved it!!
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January 2024 by Stephanie McCue
This was so fun and a great way to see different sites in Detroit at Christmas time! Highly recommend!
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January 2024 by yolanda wicker
Informed tour guides also great photo options and plenty of good times.
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January 2024 by Sherri Guedry
Recently had the pleasure of taking the Holiday Lights Tour with my company. The bus driver and tour guide were friendly and knowledgeable. The tour was festive and fun. Will defiantly be taking another tour with them.
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January 2024 by Leslie DeRemer
Six friends and myself had a wonderful time on the Merry & Bright Light Tour. Our guide and driver were excellent! I would recommend this tour.
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December 2023 by Alena Pranckevicius
We used the Detroit Bus Company for our wedding weekend. Our guests LOVED how decorated and different the bus was compared to other wedding shuttles. It was a special touch and wonderful to support a small business and their cause. The booking process, from start to finish, was so easy and it was great to be able to track the bus the day of. Thank you DBC! If we're ever in need, we'll book them again <3 <3
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December 2023 by Allan Harding
Amazing driver, amazing booking process. Booked a bus for a hockey team to go to and from a Wings game. The kids had a blast, as did the parents. Awesome experience. Would definitely book again.
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November 2023 by Marge Dorian
I used The Detroit Bus Co. this week for the first time. It will certainly NOT be the last!I and the entire bus full of our guests couldn’t have been more pleased!Our wonderful driver, John, was prompt, very communicative, extremely polite with every one of us (I think they wanted to take him home!), and went above and beyond to make our ride a great experience.The bus was very clean and in great condition.We can’t wait to take another ride with DBC and John!Service: Private tours
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November 2023 by Deborah Goode
We went on the Haunted bus tour and had a lot of fun. The rides in-between the places felt really drawn out. Drinks were pricy at the establishments and they were not really decorated for Halloween, which was a bit of a disappointment. There wasn't music in a few of the places which seemed awkward. I was hoping that we would learn more about the places we visited, but the speaker was not working on the bus. A bit of an expensive adventure for what it turned out to be.
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October 2023 by Catherine Savone
We had a super smooth experience ordering a bus for our trip to the DIA. Honestly, I've ordered busses for many years from other companies, and there was always some sort of difficulty. I did not experience that at all with The Detroit Bus Company. They were efficient in providing what I needed, in their timely communications, and in their service and conclusion of the service on the day of the field trip. Their driver was great! Shout out to John who was super with our group and a great driver. I should also add that the bus was very clean when it arrived, which I appreciated very much. I will definitely be using this company as my "go to" in the future for my trips. Thank you!
