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February 2024 by Crissy
Customer service is great. Their smoothies and wraps are very good.
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December 2023 by Lady T
Always always my go-to, love the healthy options and the not so healthy too.
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November 2023 by Grace Collins
This is a great spot to save money!!!
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November 2023 by Winter W.
We ordered in person a veggie wrap and chipotle chicken club. We also tried the mango magic smoothie. The wraps are ok. We just needed a quick bite and it did the trick. The smoothie was very tasty though!
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October 2023 by Heather Asher
This location was awesome to me when I forgot to sub turbinado with Splenda in my smoothie. I am diabetic and really did not need the turbinado and they were so kind to remake my smoothie with Splenda without charging me for an extra smoothie.
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October 2023 by Ana Colon Diaz
Worse customer service. I came in during my lunch break. No one was in from of me. I ordered a smoothie and 1 chicken Thai wrap to go. I waited 20 minutes and politely asked to please check on my sandwich I had to be back at work. I got an eye roll and a “it’s gonna be don in a minute” eye roll again. I finally get my sandwich no eye contact and I rush to eat it. Food is good but never going back for the way I was treated.
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October 2023 by DetroitBlood RunsInMe
October 5, 2023 young lady work in the registers absolutely horrible. I try to order a smoothie. She won’t even tell me the total she won’t even answer me when I try to speak to her and at the end of the day she would not serve me a smoothie because I had a $50 bill, I knew you could’ve easily told me go somewhere make some change and come back but that she was really nasty with me and told me that she can’t serve me. This is the worst tropical smoothie I’ve ever been to. I go to one every morning sometimes twice. It’s the kind of people that work here make this place terrible it’s not the actual tropical café. The people in this area are absolute trash Detroit, Michigan downtown Detroit, Michigan is absolute trash. The people here need to go they’re ruining our country. They’re ruining our state and they absolutely need to be gone or at a minimum not serve customers and deal with custom service on a daily basis, please do us a favor and get rid of this lady because she’s going to do nothing but ruin your business. The quality of people in this area absolute terrible. The people here are disgusting. They don’t know how to deal with human beings. They’re not human themselves.
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September 2023 by Beau Von Hoffman
This is a great spot to save money and end up full - I recommend the Baja chicken wrap with zero beans. It was filling and tasted great. Also, instead of chips they actually offer you a banana!! Who doesn't need that in their life!
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September 2023 by Beau H.
This is a great spot to save money and end up full - I recommend the Baja chicken wrap with zero beans. It was filling and tasted great. Also, instead of chips they actually offer you a banana!! Who doesn't need that in their life!
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September 2023 by Alexis S.
My smoothies were made properly but the quality of service at this location is horrible. They are inconsistent with their policies regarding picking up online orders and the staff from early 9/3/23 were EXTREMELY rude.
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August 2023 by Frank Pickens II
Terrible Terrible customer service not sure who is managing this place but they need to get rid of them and get this place running like a normal business should run. All kids behind the counter playing when people are walking in ridiculous ridiculous service worst Tropical Cafe I’ve been to.
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August 2023 by Klay Osama
Terrible Terrible customer service not sure who is managing this place but they need to get rid of them and get this place running like a normal business should run. All kids behind the counter playing when people are walking in ridiculous ridiculous service worst Tropical Cafe I’ve been to.
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July 2023 by Memo Hunter
I just love this place. My first time was in Big Rapids and now I can go to two locations in Detroit area.
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July 2023 by Brittanie Dabney (BD)
Top tier in terms of quality food & smoothies, and cleanliness. You can tell they take their time to make sure your food comes out right.
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June 2023 by Asha Henderson
I love them have lost Soo much weight by just having their smoothies for breakfast 4times a week. Thank you for the sugar free options
