-
February 2024 by Tee Rolla
Thanks Kevin and Michelle for professionally taking care of my moving necessities. After an unfavorable and unprofessional experience with the manager at the Taylor location, from here on out my preference is to patronize this location based on the hospitality I received, I really appreciate it!
-
August 2023 by Ralph Dominguez
I loved your staff. It was the best serviceThat I've ever received. I'm from LA , investing in Detroit. Your services were picture perfect. Your management works very professional and he treats the other employees with respect. Thank you.
-
July 2023 by G L White
Great location for quick turnaround of your rentals. U-Haul should allow customers to pre-fill the onsite data collection after making the registration on the website. This will expedite the pickup and departure time, while freeing up your staff to deal with exceptions. Provide incentives to pre-fill customers that help reduce onsite labor costs.
-
June 2023 by Anika Garnes
Best location they are not specific about credit cards just as long as you have one customer service was excellent the store was spotless clean and the process in and out was easy and fast I've been to 4 different uhaul location this is the best one by far
-
May 2023 by Steve Pupa
The gentleman was rude, the lady's are cool, copped a attitude when you don't put your rental back where you got it from for him, means that he has to work.
-
March 2023 by Deborah Petrie
Very friendly and very professional. The Staff gave me help and positive energy to face my challenges. Regret going to 2 other locations for years instead of here...
-
March 2023 by Dennis Gagnon-Kitchen
Awesome people run this place! Super nice couple!
-
January 2023 by Ronda C
The clerk was very disrespectful, argumentative, and super unprofessional. I went to this location because it was the closes. I recommend the employees get more training in customer service.
-
December 2022 by Melody Blanchette
The employees at the locations were excellent and I give them 5 stars all around! Professional, friendly, communicative, helpful, efficient, honest and informative. THESE 5 STARS ARE FOR THE EMPLOYEES!!!The official U-Haul website on the other hand, was none of those and I would give it a 1 star rating if you provided a place for feedback on that. It is not user-friendly and constantly re-loads, changing my info each time. It was extremely frustrating to try and set up a reservation using the online option. Moving is stressful, people don't want any extra frustrations. It is almost worth paying more somewhere else to not have to deal with the website. Please fix this!
-
December 2022 by Lea Johnson
They have good storage units indoor, smallest is very reasonable 64.95 each month quite reasonable, stored there over 4 years, happy with sevices???highly recommended, you just need to follow instructions ???
-
December 2022 by Jasmine Harris
If I could give 0 stars or negative stars I would!! The man who worked there when I came to pick the uhaul up was very rude, ghetto & unprofessional. He was very confrontational. He tried to check my husband & myself. Came at us if he wanted to fight. Uhaul was NOT like pictures. Parts were hanging out dangerously. When we tried to speak to him about oh he was rude and dismissive stating he know what the uhaul look like. Then as we were waiting on the keys, he sat them down & walked away & locked the bathroom door.
-
November 2022 by Louise Miles
Kevin was very helpful, great customer service skills. He made the whole process easy and stress less. I was and still am happy regarding my experience at U Haul.
-
November 2022 by Jaleer Stiger
Overcharged me 90 dollars for gas! Because I didn’t replace a quarter of gas!!
-
October 2022 by Anthony King
A great uhaul operation with covered drop off and storage. Employees are generally friendly and somewhat aloof. I noticed it has a Detroit address and the uHaul website sometimes defaults to Allen park for drop off even if you specify Lincoln Park.
-
October 2022 by aty att
The staff was helpful and we'll knowledgeable great team
