-
February 2024 by Shawn Mims
I rented a truck on two (2) different occasions. All staff who assisted me from reservations to in-person service: Excellent!!!!!
-
February 2024 by Roberta Davis
Uhaul likes to make there own pockets deep by keeping money owed back to customer 3-5 business days. BIG BUSINESS IS A MONSTER!!!
-
January 2024 by Angela Lee
Wasted 4 hours of my day trying to track down correct size uhaul. Apparently the computer/logistics team not on top of what is available at each location.
-
December 2023 by John Wick
Terrible, I advise you to choose another company
-
October 2023 by Penelope Sparks
Although I've been coming here for years it seems that the employees get more impersonal with every year! I was very surprised at how neither guy acknowledged me. Had me standing in the building for 20 minutes before they said a word to me! I usually would've just walked out, but I know they DO NOT own the establishment. On top of that, how are you a moving and storage company with NO STORAGE UNITS AVAILABLE?!???♀️ He must've thought about it and came running out behind me talking about "I have a '4x4" available "! Nope, I'm good, I'll take my Business elsewhere! ??♀️
-
October 2023 by Danny Dunlap
Make sure nobody smokes in truck 250 fine. Make sure gas is put back in.. otherwise fees.. Don't take cash app or chime.. cargo truck requires a credit card. Should make advance reservations. Check truck over before renting..
-
September 2023 by Jacqueline Sheffield
Easy pickup, truck was ready, employees were friendly!
-
August 2023 by nakya holt
Hope u have time to spare with or without a reservation ur gonna be here an hour+. Second time here in a month and it was the same thing both times
-
August 2023 by Mz. B
This place always gives me issues when I come to get a uhaul. The only reason I go here is because this is the only one in my area. Very bad customer service. One guy saw someone he knew and ignored the fact that there was a line and just serviced her as if no one else's time was valuable. This place is horrible.
-
May 2023 by Sarah
The front desk staff lack people skills, poor customer service.
-
April 2023 by Pete Robarge
So call managers is full of s*** don't know his job I don't know how he became the manager don't know his card policy
-
March 2023 by Andrea Haynes
Joy Rd Uhaul is The best place for Truck ? Rental & more. Ty ☺️
-
January 2023 by lolita smith
Horrible customer service!!! I simply went in to purchase boxes. I was rudely met and serviced by a guy name Dezmond. I was never greeted at all during any of the transactions. He literally said nothing at all. I then inquired about pricing of a tape dispenser and he didn't know and really wasn't interested in looking it up. I will never visit this location again. Customer service isn't for everyone and he fits that's category. Do better
-
January 2023 by Char Owens
The guy who helped me, rushed the process, was hard to understand and did not take his time to ensure that everything was understood. Honestly the whole transaction gave me intense anxiety. Areas of improvement would be, being more personable with the customer and not rush.
-
December 2022 by Jalaine Pratt
The front desk associate provided me with incorrect information and advised that I would be charged additional fees that did not apply to me. When I asked him to clarify said fees he completely disregarded the contract and advised me to call corporate. Once the manager of the location became available he corrected the associate but at that point I had wasted an hour of my day due to your employee's lack of reading comprehension.
