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February 2024 by Lonnial Williams
I can't complain . I used to work for USPS ,and we (UPS) both help each other ?
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December 2023 by BAH
Rude customer service, the dark skin lady is rude and spiteful, she think doing other tasks is more important than assisting customers. I think she the manager.
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December 2023 by Jan Mcghee
Was very shocked to learn that I couldn't ship a pie to my nephews using ups. Things really do change. Online it said that I could. Only if you send next day the store agent said. Who can afford that price? Well I had to send it via postal service. So very disappointed.
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December 2023 by Cierra Allison
Customer service can most definitely be better especially when people come in and they really don't know what they're doing ..
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December 2023 by Maurice mctoy
Thx to Christine employee 183703 was so professional and helpful as well as knowledgeable I will continue to be a customer at this location even though this being my 1st visit
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October 2023 by Ali Law
I've done several Amazon drop offs and it's been mostly seamless. The level of assistance to customers depends on who is working but they all work on getting people in and out quickly. There's a kiosk for self service at the back.
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October 2023 by Lena Cannon
Always crowded, long wait, fax machines not working! But the staff is very polite and helpful
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July 2023 by Boycea R.
"Ms. Vee", if you don't want to work, please keep your nastiness and rudeness at home. Upon entry, I received no greeting , coupled with an excessively long wait and NO communication during my transaction, at all! I was unable to complete my 2nd transaction and of course "Ms.Vee" just rolled her eyes , no explanation or assistance provided. Another customer witnessed her nastiness and helped explain the steps needed before processing. I find it VERY unsettling to consistently receive such poor customer service from "our" people ..in "our" community ! This cannot be the norm...We must do better & hold one another accountable! I shouldn't have to drive outside Detroit for "good customer service."!!! Irregardless of race, creed or socioeconomic conditions.. Respect where I spend my money is a MUST!!! ***I hope the supervisor of UPS followed up, as she promised to do**
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May 2023 by Jamal Ali
I called the UPS store in morning to inquire about their notary services, and they confirmed their availability. Upon arriving at the store, I was told that the notary is right next door and would be available shortly. Despite waiting for over 20 minutes, nobody showed up. It was frustrating to have my time wasted, and it would have been preferable if I had been informed beforehand that there was nobody available to provide notary services. It was a disappointing experience.
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May 2023 by Jeanette Vontress
Excellent customer service. A very nice atmosphere to be in..
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April 2023 by B Langston
This store just makes up their own prices. Went there to get 10 papers printed that I emailed to them and was charged $11.00 but only .35 cent to make a copy. Never have I been charged that much but trust it will be the last time, rather go to a corporate store!
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March 2023 by stan hamilton
Lady assisted me beyond measure when I was trying to return company equipment, took her time with me and assisted with the confusing software return label the company had provided. So glad she was understanding.
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March 2023 by Angela Davis
Just came in there a little after 11am today there's a line to the door. I have to return some stuff to Amazon I'm on my way to work the young lady working answer her personal cell phone walks to the back while she have a line of people to the door and begin talking about tickets, an air bnb and her dealing with a dude that had a girlfriend. Like really I don't wanna hear that I have to be to work. I walked out because that's so unprofessional. She was a lite skin chic with lite brown hair and glasses. Even during her conversation she says she's the only one in the store and she doesn't get off until 7pm but continue her conversation like lady seriously.
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February 2023 by rick coleman
Easy do get my Amazon returns done here, the staff is friendly and professional.
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January 2023 by Nickel Natorious
I had to get a letter notarized. Quick and easy. Only $10.
