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March 2024 by The Hatchet Wizard
BEWARE: This is the worst Post Office in the whole city of Detroit. I was witness to the incompetence and unprofessionalism from one of the two regular mail clerks. She decided that A CUSTOMER wasn't allowed to walk out with their package and decided to CUT IT OPEN, VIDEO RECORD THE CUSTOMER, AND THREATEN TO CALL THE POLICE all because he asked too many questions and she decided that she had enough of it.Can I give it 0 stars?
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March 2024 by Becca Watters
The worst USPS location. The staff is always the same two workers who are both equally as rude and unhelpful as the other. I have been here probably a dozen times since living across the street from this USPS, but am going to start driving to another one instead of walking here because I have never had a positive interaction in this store. I don’t understand why the staff are so rude and snotty every single time, I have never been anything but friendly and try to smile at them just to be met with attitude. Super disappointing since it is so convenient to just walk here :(
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March 2024 by Andrew Coutts
This post office in the Ren Cen is useless. They never accept any of my packages every time I go in there and always make up an excuse why they can’t take my package. Staff is rude and always give me problems. I never have this issue at any other post office location. Don’t waste your time going to this location. The main post office location on Fort street is much better. I will not be returning to this location.
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January 2024 by Nicole Talosi
This just proves how obsolete the United States Postal Office really is.A package departs from Wixom, to Detroit, to Pontiac, to get to St. Clair Shores.Extremely inefficient. Degenerates.Disappointing.Pretty soon the Post Office will be a place of the past.
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December 2023 by stacy haskell
This is ridiculous! I ordered a pkg from Ebay that was shipped Dec 22. It gets to Detroit , they send it to Toledo ,then back to Detroit 2 times ! Then to Pontiac MI. Now it's in Flint MI when it was supposed to be delivered by today in Ohio! Do you ppl not pay attention!!!! Happens everytime I order !
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December 2023 by Eno Etefia
This USPS is clearly allergic to being open. Nice concept. Extremely poor execution
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October 2023 by Tawnya Bass
First time here, and it's CLOSED during business hours!!! It's already 45 minutes past when this sign says it will be open. Not cool!!!!
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October 2023 by Andrew Ysasi
Incredibly helpful staff!
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August 2022 by Lia P
This place is absolutely terrible because of their rude & condescending employees. Where are they finding these employees? And how do they hate their job so much that they have to reflect that energy onto others? Are their employees just miserable with their lives? There can be absolutely noone in line and they will be rude to you. USPS needs to teach them a thing or two about customer service because you will not get it at this location. Clerk 27, the older black lady, and the curly haired black lady are some of the rudest employees that hate their job I've ever met. I don't know much about packages & shipping and they're so lazy to help that they just point, not even moving a couple of steps to help you out, they just point in a rude tone of voice. Who taught these people how to be human beings? If you're going to work in customer service, maybe try to act nice? Is that so much to ask for? Instead of helping me, they decided to carry on with their conversation about meaningless things. The dawn of the great USPS era is over. Especially with these types of employees that they hire. Also, they will drain you of every penny that you have whether it's to use their pens or to use tape. They will charge you to use these things so beware. They probably pocket the money for their own use because who charges to use a pen? who charges to use tape?Like the previous commenter said "Attn USPS: Please audit this location for both performance and function. Wife and I went here at lunch to ship a few packages and we were greeted by an empty counter. The one employee (Ms Horton) was clearly having a personal phone call out of sight. When she finally came out (after playing a bell sound effect on my phone because we were out of ideas), she was rude, condescending, and STILL on the phone call. Being that she was in a small position of power (we needed to ship USPS), we were forced to endure her lack of professionalism for about 30 minutes as we guessed our way through the APO shipping process. Absolutely horrid service and guidance. Also, 60% of the store is useless space. There was one functioning pen aside from the main counter. USPS should take more pride in itself and gut this location. Put people there who actually want to work"FACTS
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March 2022 by Matt Patercsak
Attn USPS: Please audit this location for both performance and function. Wife and I went here at lunch to ship a few packages and we were greeted by an empty counter. The one employee (Ms Horton) was clearly having a personal phone call out of sight. When she finally came out (after playing a bell sound effect on my phone because we were out of ideas), she was rude, condescending, and STILL on the phone call. Being that she was in a small position of power (we needed to ship USPS), we were forced to endure her lack of professionalism for about 30 minutes as we guessed our way through the APO shipping process. Absolutely horrid service and guidance. Also, 60% of the store is useless space. There was one functioning pen aside from the main counter. USPS should take more pride in itself and gut this location. Put people there who actually want to work
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September 2021 by Patricia Heath
I ordered an air fryer and it was processed through every other post office fine until it reached Detroit. Informed delivery stated that it was arriving late but still hasn't departed from Detroit. This was 5 days now and still no updates.
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September 2021 by Smokey Mane
Packages sit at this place for no reason bought somthing from chicago and i live in west ohio and had to go to detroit for nothing been multiple times now very weird!!
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July 2021 by Napapon Jong
I went there today because of my Express mail did not delivery to one of business in this building.Ms.Cynthia tried to help me looking up where was my package the whole time I was there, she kept calling and checking with every places that she could. I really appreciated her help. I came home without knowing about the package yet but I feel much better that someone kept looking for me.I got notice from the business the end of the day. they did received my package in their mailbox in the morning.I am not happy about Express Mail service that got mix up in the process. But I am really grateful for everyone that tried to help me.
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June 2021 by Jasmine Taylor
They have repeatedly hung up on me when I called asking to speak to an agent. The stupid robot is so unhelpful this place is ridiculous.
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April 2021 by Erik Bienfang
Detroit at its finest.
