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March 2024 by Erin Brock
I'd rather travel a little further than to go to this location. It's never open on time and the customer service reps are always rude & impatient. If it's not a snappy male it's a woman with too much attitude. It's frustrating and they should be more mindful or work somewhere they actually want to be.
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February 2024 by Step Wilson
Don't open at 8:00 employees still in the parking lot. 1st time coming here I'll stick to the location on 9mile and Gratiot they always open ontime
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December 2023 by s walker
My experience today and everytime I go to this location at the 7mile and mound location in Detroit ,michigan, is always the same. They customer service clerks sucks they very rude and dismissive. An I'm talking about the men and the women I have encountered when I do go to this location.They always have a attitude when serving u.My thing is they do they job and I appreciate that but when u come to work and work in customer service bring your greeting attitude to work not the one u have because you don't want to be there and u mad at the world.I don't understand why they have a attitude when u chose the job the job didn't choose u.I pray they get it together at that location because if I wasn't assigned to it because of the area I live in I wouldn't ever step foot in there ever again and thats facts...
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October 2023 by Khawar Syed
Mrs Flo was amazing!! Very quick in and out.
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September 2023 by sweetie pie
The rep assisting me today was Victoria m. Very rude and unprofessional. I spoke hello then repeated myself and she then proceeded to ignore me. Yes she did her job but she was very unpleasant to deal with and unprofessional. Please follow up.
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May 2023 by Thomas Peete
It's not the post office building it's what they did or didn't do .They put a fill a bag for a food drive or what ever and I filled the bag like they asked but the ( MAIL MAN) REFUSES TO PICK IT UP.
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August 2022 by Joyce Morrissette
This post office remains CLOSED to the public during regular business hours. There is no notice of when will be open. Hundreds of us custoners are wasting time coming to the post office on a daily basis only to find doors locked. Manager stood at door talking to friend and watched as disappointed customers came and went. Offered no reason why closed or if would reopen.Thia post office is closed on a DAILY basis during regular business hours.Inconvenience and inconsistent.POOR POOR POOR CUSTOMER SERVICE
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May 2022 by James Bond
Bad customer service. The lady had an attitude and didn't help me with any questions I had. Just sat there on her phone. Artificial intelligence should take over this location. Useless people in customer roles.
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December 2021 by Tamara Harris
No stars. They deliver randomly. No customer service. Always giving me someone else's mail. Oh and they stole my stimulus check. Throw the whole place in the trash. Tried to mail something from here and the clerk tried to get me to buy something from her website.
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November 2021 by J'nai Porter
This post office is Horrible, ghetto, and unprofessional. They are often closed during regular business hours. They keep the retail door locked and you can hear them laughing and talking in the back. I am reporting this office to my local state representative and I suggest you do the same. Senior Citizens, the disabled, and anybody else should not have to put up with this foolishness.
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October 2021 by Annette Hollings-Collier
One of the carriers is leaving my mail on the chair, my mailbox is above the chair. My mail is blowing away. Can you please stop this?
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July 2021 by Lina Coleman
They only deliver mail once a week. Worst post office ever I swear
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July 2021 by Viola Huckaby
Wouldn't take unopened pkg for return!
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April 2021 by Victoria Williams
Postal carrier delivered the wrong mail to my residents. Not paying attention to his deliveries. All neighbors has to deliver the mail to the correct addresses. Terrible mail service by this carrier on 3/23/21 All the people who gave 5 stars work there.
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January 2021 by Chase Geez
If you're in a rush don't even think about leaving out in time.
