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February 2025 by Mark Pressprich
I have never before had a reason to write a negative review of a post office. Sure, very occasionally mail gets lost or misdirected but that's not unreasonable.
What is unreasonable is the capacity of this particular office to find excuses not to deliver mail or give me mail from a few streets over when they do. I am getting a mailbox at UPS to bypass them as much as possible. If my fellow citizens follow suit maybe the fine folks at this office can have their true heart's desire- not to have to deliver any mail at all.
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January 2025 by Jamie Chapman
The manager is horrible don’t waste your time going to this post office. I wish I could give a negative star rating.
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August 2024 by Barbara
The posted hours are 8 am to 5 pm. Today, Wednesday July 31,2024 upon arriving at the post office there was a notice "Closed for Lunch 11:30 am to 1:30 pm." Closing the location during posted hours should only happen when there is an emergency not when employees want a two hour lunch.
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August 2024 by internetboy
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July 2024 by Myree Coven
Well, I cant count the number of times that I've been screwed over by this post office and delivery drivers. I can't count the amount of times I tried to seek out help from customer service at the front desk and been made to look like the crazy one. Yesterday I had a package (yet again) say it was delivered but never was and although I have video proof and eyewitness proof (as before in the past) I know that none of that matters because this post office and their drivers always get it right, no mistakes are ever made...they are just pitch perfect. Someone seriously needs to do something about this post office. Seriously, I'm tired of not receiving my things
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June 2024 by Shady Mercury
When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.
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February 2024 by MRK
my visit to this post office window was a refreshing and efficient Experience. Muhmed professionalism, friendliness, and willingness to assist truly made a positive impression. I highly commend the team for their excellent service, and I will undoubtedly continue to choose this post office for my future mailing needs.
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December 2023 by Kayla James
Extremely rude and off putting
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December 2023 by Paul S
Recently delivered multiple pieces of mail from 2020, over 3 years old. Credit card bills, non-profit mail, etc. No cancellation dates on any of it.
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December 2023 by Maliha Rahman
The guy Mohamed at the windowHe’s such a nice manHe deals with his customers so gently and explains them well with his needs.
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September 2023 by s
Closed early
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June 2023 by S H
The worst!... Staff is not knowledgeable about shipping items! Computers always down! Please get someone knowledgeable on how to run this establishment. And yes there attitudes are not professional!!
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March 2023 by Jonathaan44 “ ”
Do you want to be told no over something super easy. Then this the placd for you.I placed my mail on hold as I haven't received it in a week and half. I was told they send the mail out with the person regardless and cancel my hold order.
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February 2023 by Robert Carr
Almost impossible to know where to start. Once upon a time, delivery was daily. "Neither snow nor sleet, nor dark of night..." that sort of thing. Now deliveries don't happen some days and twice other days. The delivery guy walks across your lawn with loud rap playing the n-word over and over again. Delivery of packages is announced by the loud noise made by packages dropped or tossed. Every other package is damaged, sometimes in a way that looks entirely intentional. Those photos in envelopes marked "photos, do not fold" get bent and crammed into the mail slot. Stop signs are optional as the delivery trucks run them without hardly stopping down. And then at Christmas time the delivery guy hits you up for a Christmas gift! Welcome to third world postal delivery!
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January 2023 by My Detroit Babe
I don't know if they're reaching out to the community and trying to help those with development or learning disabilities but the delivery drivers lack competence. I've been in my office several times and they e failed to deliver a package.Most recently today a package was failed to be delivered for the second day in a row and yes of course I was they. Even when I'm not there I have a mid size mailbox things can be left in there's also a sign that says please leave packages at the door but I don't get it.Maybe they have not developed the skill of reading the situation and adjusting to what looks different from residential vs commercial establishments.
