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March 2024 by Alexis “Big Lex” Mann
Here's the deal. I love the only staff member I see on the regular Tracy. The building is literally falling apart. I've reported this to consumer affairs they claimed the building wasn't owned by USPS but if YOUR leasing a building that would be even more of a reason to make the owner fix it. I suspect she may have been lying but regardless the condition is intolerable.
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March 2024 by Monica Alexander
The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.
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February 2024 by G
Great Staff, very friendly. One star is because I can't rely on it being open during posted times. They have lunch 1:30 -2:30pm but are often not even open outside of that. I've come at 10am, 1:15pm, 11:30am and 2:37pm on four separate occasions and had to drive back home because they were not open. Management needs to give them more help and more money to keep the building nice because it is an eyesore.
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February 2024 by Latanya Evans
They are very very unprofessional thereDidn’t open up at the correct time. They open 2 hours and half later smh
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February 2024 by Bernadette Coleman
My postal service advocate has impeccable customer base etiquette!
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December 2023 by Daisha DeShazer
There’s a young lady that’s in there everyday. Not a day goes by I walk in there she’s welcoming. Never speaks , never a happy face, no good vibes at all!
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March 2023 by Nikki T
The most GHETTO post office I've been to. They lose mail. Can't provide basis services. We have to go to other post offices to do business then close this one because it's not servicing the community!!!!
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December 2022 by Pharrin Cummings
Poor svc. Only 1 attendant.
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August 2022 by Xavier Thomas
My package has not been delivered and I’ve been waiting almost a week and if supposed to come today
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March 2022 by Sherida Howard
The website lies and say that they are open at 8am when they don't open till 10am...
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October 2021 by ni-ni 2018
Very polite service you can see Marcus really cares about his customers!
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July 2021 by Costello Carson
Fast customer service
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July 2021 by Gunsbeerfreedom87
4 hours for a lunch break? And my taxes pay for this outfit? Why even have hours posted when most of them are lunch hours?
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March 2021 by Kristeen Mark
Checked on my delivery due today and it said they attempted to delivery and will try again. Mind you I have been home all day. Snow shoveled walk way shoveled.
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December 2019 by GoogleMeThis Taylor
The mail carrier that delivers on Springfield (48213-3443 is mixing up mail and packages. We called several times on her, no one is doing anything about it. so as a community we have to stick together.. CLOTHES,BILLS and Checks coming up missing. Because of her we was forced to get informed delivery. But it doesn't matter because she steady delivering to the wrong address... and when we try to speak to her she's always on the phone and has an attitude that only 7 Mile and Gratiot can deal with,send her to seven Mile and Gratiot with that attitude. I will be waiting for her Monday while recording. Please send us a carrier that knows how to read and thats not dyslexia.
