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April 2024 by Liane Croftchik
Jeremy was very helpful and great at his job!!! He’s a very polite person and did a good job fixing my washer for me. Thank you again and highly recommended!
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October 2023 by Dennis Kill
Convenient location for hardware needs
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September 2023 by Craig Streeter
Good store with good employees, but I will never go back. I never look at price of birdseed, it's normally $13 for a 40 pound bag of birdseed, I get home and discover they charge me $30 for a 40 pound bag, ok I figured no big deal, they over charged me, ( bought other items so didn't really pay attention) went back to store and the girl at the register nervously tells me that's the price, obviously not her fault, so now I'm gonna put this out there! People of DeWitt stay oughta here go somewhere else.
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August 2023 by Chris Hansen
Excellent customer service... you'll speak to someone within a minute of entering the store. Good products. Reasonable prices. Decent selection without being in an airport hanger. Possible advice on a project. 5 stars.
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January 2023 by Steve B
Place is well stocked! Friendly and fast never busy ?
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December 2022 by Ryan Recchy
Walked in for a simple plumbing problem walked by two workers without a single word walked to the isle asked a guy who was changing price tags a question to be told he didn't work there looked for a minute with two other employees watching me without a word before I left can't wait to see them close. or mayhirw workers who care about customers more then their dam phones worst shopping experience period.
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October 2022 by Josh H (High Octane Hippy)
Love this place! Got loaded up with cool free stuff today for stopping by on their 16 year anniversary party! Thanks again, you guys are the best!
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October 2022 by Terri Gregory
Great hardware store, they also have UPS shipping and pickup!!!
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September 2022 by Tyler H.
I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still worth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys
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July 2022 by tony miller
Best Hardware around especially being 4 miles from my house.Well stocked and very clean. Every time I’ve went there they always had what I needed. Can somethings be more then your big box stores yes and big box stores buy in bulk from companies and companies like Dewalt Milwaukee make products specifically for them so yes it’s gonna be cheaper not always better and on some things your also paying for convenience and a family owned business which I have no problem doing that especially when they know what you need. If there busy at times yes your gonna have to wait your turn but you will get help and good help at that I’ve went thru that a few times going in myself but well worth it. Cashiers are quick even if there’s a line and when it gets long they will get someone to help. Remember people this isn’t a big box store with hundreds of employees it’s a small hardware with 6-10 employees working there at one time. Again I love this hardware, staff, products they carry, prices are good and very good knowledge when you need something and I’d say better knowledge then most of the ppl at the big box stores. Thanks Arch and all workers that work there. You guys are great!!!!
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June 2022 by Mike McGill
Rip off way overpriced bought a milwaukee saws all paid 400 seen the same one at home depot for 300
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June 2022 by Kevin Howard
Very friendly staff clean not over cluttered I would recommend it to anybody
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May 2022 by Lea M.
ok these people!!!! yep!!! everyone single one of them saved my sanity with my last home flip!!!! omggg i cant not even speak enough!!!! 10 star service!!!! home sold!!
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March 2022 by Rob V.
Always seem to have what you need, no matter how large or small. Also a great supply of rental equipment at a fair price.
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October 2021 by Phoenix Spalding
Gilberts Hardware is a godsend in Dewitt. I prefer shopping at Gilberts than the big box stores. Their employees are super helpful. If you tell them what you need, they will help you find it. They know that store like the back of their hand. I've never had a bad experience shopping at Gilberts and I've been doing business with them for the better part of 5 years now.
