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March 2024 by Ashley Martin
Was told via the 800 number that I needed to go to a physical branch, so went to the DeWitt branch on a Saturday and despite the hours posted on the door and online stating they're open until noon, the door to the lobby and the drive-thru windows were closed at 11:30 a.m.
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December 2023 by Gelena TD
I do not recommend the bank and not competent service !!! I've been checked hard-pull 2 times in three days !!! We removed 7 points at once, because an uncompetent employee re-sent the request without realizing that this bank would check me as a new client, plus before all these procedures, I was sent several times to leave a review about the bank. In general, the loan was clearly denied to me (we are talking about 300 dollars). And the loan also fell. I don't recommend the bank! And also pay attention to the employee and what he says. I was very disappointed with the competence of the employee, I've only been in the USA for a year and I ALREADY have a minus from the bank!
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May 2019 by Erik Badgley
The ladies of Fifth Third are the bomb. My favorite place to go on a Friday Night.
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August 2018 by Megan Warner
Ryan Stanton from the Dewitt branch reached out to me about an issue I was having. He was helpful at first until becoming completely unresponsive. I sent 3 separate emails with no response. Closing my account here immediately.
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May 2017 by Kevin Collins
Fast, friendly, accurate.
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May 2017 by Colleen Bellingar
I do not recommend this bank to anyone. they are not big on customer service at all. had a loan there, paid the amount the teller told me was a payoff, waited for the release of lien, as we had sold the camper I was paying off. 10 days later, still no release of lien, go back to the bank only to discover they had made a mistake on the payoff amount, Paid what they told me payoff amount was again, still no release of lien. call them, can't get a call back. if there was a negative star count, I would give it NEGATIVE 10 STARS!!!!!!!!!!!!!!!!!!!!
