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October 2023 by David Wells
Good service no problems
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August 2023 by S Bishop
Service was amazing
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July 2023 by Randy Cook
I've been with this credit union for 17 years and have been treated more like family than just another customer. I love it.
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August 2022 by Tyler H.
I've been with lake trust consistently over the last 3-5 years and it absolutely sucks. I originally opened a youth membership account where they ask you questions such as "would you like to be able to overdraft" obviously the answer was no and I was explained that because of that if a purchase would exceed what I had In the account, it would not go through. Instead they'll allow any and all charges to go through without a problem just to charge me multiple $32 fees back to back. And when you try to explain the problem to someone in customer support, they're response is basically "we don't care" probably gonna stop using this bank soon as it's very disappointing they can't fulfill their end of the deal.
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June 2021 by Dj hiers
The new machines always have problems, it used to take less than 10 minutes to go now it almost always takes over 20.
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June 2019 by Casey C
Where to begin. First it started with this branch denying me reactivating my account because someone bad stolen my identity and used it at a different bank for $500 under a name that obviously wasn't mine. Got that fixed and they still denied me an account. Had to have my wife as the main account holder. So I have no other accounts then right? So when I make a deposit it should go into our account right? NOPE. They deposit it into my old account that was closed and they denied me of reopening. After them doing that several times, I have to say put it into my joint account with my wife to get it in the correct account and they still denied me once thereafter. Fed up with that, I let it slide. They have the worst rates so we instantly paid off our loan. Our most recent problem, which led to this negative review is the fact that the wife and I both have went to make separate transactions and they have messed it up. (one teller in particular). Today we asked for $xxx transfered from savings to checking and then an additional $xxx withdrawn in cash from checking and the same teller would take our cash withdrawn we wanted from our transfer to checking. We do this in person so we're not limit to 5 transaction limit from savings. But with her doing this, we have to go back and do another transfer in person. Which we live 20 minutes away. This has happened several times now and this is our last straw. We will be switching to MSUFCU where they know what there doing and beat ANY rates LakeTrust has. See ya!
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January 2019 by Decota Timmons-Donohue
Lake Trust is fast and efficient.
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December 2018 by Doug Hintz
Amazing staff especially Laura great job
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November 2016 by Ben Bricker
Lake trust staff is friendly and knowledgeable to help you with all of your banking needs.
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August 2015 by Antonio J Plaza
Good Credit Union
