1st Source Bank is a top-ranked financial institution that has served individuals and businesses since 1863. The bank offers a range of services and encourages customers to use mobile, online, and phone-in options, as well as drive-up lanes and night deposits. Customers appreciate the welcoming and friendly staff, noting how they make everyone feel special and valued. The team is described as caring, patient, and professional, ensuring quick service and a comfortable experience. Appointments are now required for lobby visits, highlighting the bank's commitment to customer care.
I dealt with 10 different banks a day in my job for 30 yrs and 1st Source is so far ahead of any Bank in customer service , by a long shot !!
July 2025
Very pleasant and helpful, staff is very professional
October 2024
Kathy, Vicki and Nancy are the best. Makes you feel like you are their best customer while you’re there. Always friendly and able to accommodate whatever you came in for in a timely manor.
