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March 2024 by A u s t i n n n
The worst place you could ever rent items from. Not only is everything triple the price your trying to rent but when you sign a lease and make your first payment, they call you and say they need more info and because you refuse to give them everything but a landlords number they cancel you’re lease and refund the money. I would never recommended Aaron’s. Go anywhere else not here!
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January 2024 by landyn playz
Rude managers lazy workers!
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November 2023 by Alisa Rodriquez
General manager is RUDE. Won't let you speak, she treats her customers like a problem. After paying off our things, we will never come here again. I will be calling who's above her and reporting. Seems I'm not the only one she's rude to either! Do NOT recommend this location!
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June 2023 by Cassidy Parker
Service that are nice, others or not. And sometimes they have brought previous ring news furniture instead of new r that was purchased.
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March 2023 by Stoned Ninja
Nothing but legal thieves and crooks. Don't bother with this place. Aaron's is nothing but a shell of its former self. The manager Maria is a real c**t.
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January 2023 by Brandon McCormick (Genryusai666)
After listening to the way they treated my brother and his girlfriend over the phone. I'm out. I will not bite the bullet or take another loss because they wanna be money grumping. My family and I've been renting to own items from Aarons for 14yrs and in all of them I have never dealt with customer service that rude or untruthful or threatening. If your gonna rent from Aarons then don't go to 701 Spruce St, Dowagiac, MI 49047 location. Go anywhere else. Or simply go elsewhere.
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January 2023 by Annie Hurd
Bad experience!! This location is horrible. The manager Maria is rude!! My items were delivered yesterday and I will be returning them asap!! Corporate has been notified but apparently to her they are a franchise and corporate can't do anything about it! Last time I checked the name Aarons is on the building!!
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January 2023 by Sherri Tinajero
Bad experience!! The manager Maria was rude, so was the other employees. Going here was a waste of time. I'm done.
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December 2022 by Stacy Adams
The manger Maria of the store is the most rudest person I’ve ever been in contact with in my life she don’t treat customers with respect she screams at people on the phone and ashlisha is the most rudest assistant manger I’ve ever been in contact with in my life neither one deserves a job there working with the public if I would have known how bad there customer service skills was and how they treat people i would have never rented anything from them sorry excuse of a store mangers my advice would be not to ever rent from that store in less the mangers there are fired and new come in
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August 2022 by Michael N
What a wonderful place, they offer good deals at affordable prices, I'd highly recommend this place to anyone looking to make a larger purchase at a reasonable monthly price. Of course you need to make payments on time so they don't repossess your things but that's to be expected. All in all it's not a bad deal.
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July 2022 by Lil J alsup
General manager very rude and like to threatened good customers very unprofessional rude general manager and corporate was contacted about threats from general manager Carmen don't do business with them go to z smart better customer service will not threatened there customers and will not hang up on you this aarons is a joke
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July 2022 by Fred Cowles
Don't do business with them unless you like to get threatened by the general manager and when you call very rude and likes to hang up on will never recommend this franchise location corporate was contacted
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March 2022 by Mary Miller
Do not go to this store they harassing me ..had a house fire told them come get the washer they refused to get it. They wanted police report wouldn't wait for it threaten to take me to court ...don't trust this place
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February 2022 by Kathy Sparks
The assistant manager Maria is VERY rude to customers! I would not shop there ever again and will tell my family and friends also!!
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October 2021 by Michael Newton
What a wonderful place, they offer good deals at affordable prices, I'd highly recommend this place to anyone looking to make a larger purchase at a reasonable monthly price. Of course you need to make payments on time so they don't repossess your things but that's to be expected. All in all it's not a bad deal.