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July 2023 by Thunderous Criminal
Nicest 5/3 ever. Like all of the tellers and service. Never had a bad experience here. You guys are doing a very nice job!
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July 2022 by Racquel Escobar
Love the short lady with the bob hairstyle always at the end Dana ????? Unsure of her name but she’s management material
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June 2021 by Roger Williams
Today, Saturday, 5-29-2021, I visited 5th Third Bank, Dowagiac, I have not been in there for quite some time and was treated to a very pleasant moment as a customer. Paula, a teller, was very pleasant and showed a distinct interest in my address (I know it appears strange to people who are not privy to Potawatomi language) so I explained it to her, she was very receptive as well as fellow teller Joey. It made for me an exceptional moment of personal pride. Thank you Fifth Third for hiring and training culturally sensitive such people. You must understand that feeling they gave to me has been a long time coming. Migwetch (thank-you in my language).
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January 2021 by Roxi s
We got charged $74.00 overdraft fee for a $6.00 overdraft! Our bills didn't post until Tuesday and one was accidentally paid out of the wrong account. I have the mobile app and have the notifications on. We didn't even get a notice that we have overdrafted, just that our account was in the negative and we're IMMEDIATELY charged $74.00. Most banks give you until the end of that business day before processing the fee! Needless to say, we will be looking for another bank in the very near future!
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May 2018 by Regina M.
Was a good bank to me for years until they let my ex husband order checks on my account and he wasn't even on the account I had to pay out alot of $$$ because of them
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April 2017 by Kyron Harris
I was told in order to cash a check there I needed to open a account with them. Now that I opened the account I'm unable to deposit my checks in the account without cashing it fist and them taking a fee out & then depositing it in my account. I called for an understanding of what account I have and why it works this way & the woman had a very disturbing attitude and didn't explain to me the account differences. All in all I never have a good experience with this branch since I've started banking with them!