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November 2025 by Robert Brower
Tate was very knowledgeable and professional.
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August 2025 by Joshua Bryan
Called they never called back
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September 2024 by April Pearson
They are very good staff and people
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March 2024 by Betty Gourley
Mindy and Cassie are amazing! They helped to ease my mind while dealing with the loss of our lake House due to a fire. Both are kind, compassionate, caring and listened fully when I talked. Would highly recommend this office for your insurance needs.
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October 2023 by Phil Ely
We needed better insurance than what we were getting.And they went above and beyond and saved us a load of money with better insurance and customer service.
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June 2023 by Wade Peters
The best staff from I ever had from an insurance agency ?
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May 2023 by enders227
This team has been incredible to work with. Always just a phone call away from helping provide solutions for my needs!
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October 2022 by Teresa Castillo
Cassie and Becky are great!! They are so welcoming, helpful, understanding, friendly, funny and more. I have never ever felt any negative vibes from these two ladies they are seriously the best!! ?
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July 2022 by charles Corwin
We have had them for about 5 years now and no complaints. When I call they answer. If I need something done they do it. I had a claim and they paid. Can't really ask for more from a insurance company.
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May 2022 by Jasmine Brady
Absolutely amazing and super understanding of how life works. Saved so much money and headache at this State Farm. We originally were at a different one in Watervliet and are so glad we made the switch.
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October 2021 by Nadzieja Pocheki
I switched just over a year ago to Greg Osborn's office. They made the process seemless and provided the best customer service! Thankful I switched.
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September 2021 by Franikay56 Burns
I transferred from grand rapids to dowagiac. Save $50 yay
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October 2020 by Franikay56 Daniels
I transferred from grand rapids to dowagiac. Save $50 yay
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September 2020 by Zena B.
I am a new client of this office, and while I haven't yet had the experience of filing a claim -- I hope it's as smooth as it was in the area where I used to live -- I've already had a great experience with Greg Osborn's office thanks to Rebecca Wilson on his team. My husband and I have been going through a complicated, multi-step move to this area from a different state, and Rebecca has been amazing at every juncture where we needed new policies and/or information. She's very quick to respond, practical, and I appreciate that she's good with communicating via email vs always needing to be on the phone, which I've experienced with other offices and simply doesn't work with my schedule, when I'm on work calls for most of the day but can email. Rebecca is a gem and we feel very lucky to have her on our team!
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December 2019 by Christina E.
State farm insurance company. They offer a variety of insurance needs.They are not the cheapest insurance around for some including myself and some of their policy rules I don't always understand. However I still would not choose another company. the ladies in office ( Becky & Cassie) will help in any way they can. , They are very friendly and know insurance company inside & out. A few years ago we had to make our first claim on our home. they were awesome from day one. The adjuster was very knowledgeable , friendly and very helpful on what we do next. Had no trouble with claim from start to finish.Have not filed any other types of claim before so not idea how well they deal with that.hopefully don't have to find out.
