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February 2024 by Chub DK 53 Queeny
The drive thru is very convenient for me, since I have difficulty walking or carrying more than one small bag with handles. The young lady is very pleasant. However, I tried to get a refund for my 2 previous individually purchased prescriptions, because the new insurance information wasn't used after my 1st order, which cost me nearly $40 vs $0, each on the 1st, and 4th separate prescriptions.The older lady said she could NOT do it, since it was in late January! I told her how to credit the card if she could tell me the last 4 digits of the credit card, but she told me in no wasted words, that would be impossible! I wonder why she couldn't look me in the eye when telling me. ? I will be calling the head pharmacist soon to rectify the problem.
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September 2023 by Kenneth Antisdel
I visited your Dowagiac store tonight. Quite surprised about the man-sized holes in your parking lot. One of your guests could do some serious damage to their vehicle when parking also looking to spend money at your establishment. Please fix the man-sized potholes before someone gets hurt or damages their vehicle.
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August 2023 by K Richner
Not a bad location just be careful in the parking lot! Lots of large deep potholes , Big enough that if you hit one you might think you hit a car. I was bacining out I swore someone drove behind me and I bumped them because I came to a dead stop. But it was only a big hole trying to eat my Large SUV LOL I had to drive over the curb in the handicap parking spot to get out I was afraid of damaging a tire. They are not cheap today. Their response to the review is to tell me to contact them via Twitter, Facebook or another SM?? It's a sad world out there today where customers become unpaid employees ? they lost a star for that. Do they need a new social media manager Also?
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July 2023 by Beth Wernlund
This is the slowest pharmacy crew I have ever seen! No wonder everyone from our hospital says to switch to Family Fare... ?
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March 2023 by Terri Conner
I love our Cassopolis Rite Aid. All the ladies are so great, welcoming, friendly and always ready to help if ever needed. Thank you!!!
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March 2023 by Lois Koel
Wow. I needed a small syringe to dose a sick bird. Jason asked me to wait and came back with one that was the perfect size.. for free. So thoughtful and nice. Recommend using this pharmacy because of the caring staff.
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January 2023 by Ronda
I went in to get some last minute Christmas gifts. The store was very clean, organized, and the staff was friendly ?Keep up the good work everyone!
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October 2022 by Shana Boynton
What the hell is up with their phone? I've been calling the pharmacy for days and it just rings and rings and then hangs up on you. No automated response or anything. They need to get that fixed ASAP! This is people's health they're messing with, it's a dangerous game when people can't get their prescriptions they desperately need. Not okay!
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September 2022 by Amber B.
What's going on with the phone over there? I've been calling for days and they don't pick up or have an auto response. Half the time, the drive thru doesn't work and because I am crippled, getting to the back of the store to pick up RX is terrible. Also, the parking lot has so many pot holes, you would think Gov. Whitmer was in charge of fixing it. I think it's time to find a new pharmacy.
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August 2022 by Steve Filley
There is a young lady that works in the pharmacy that always greets me as If she's known me for years. Then she always gets my prescriptions ready so quickly that I'm in and out in no time. That's how it's done. Thank you so much.
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August 2022 by Lisa Durbin
Excellent place to get your COVID shots or boosters. The lady we had was great and wore a mask because we had masks on❤️. Thank you for such great service.
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September 2021 by Ronda P.
Nice staff and store very clean. Even though I did not find what I was looking for and found out that they did not carry that item, I still gave a 5-star rating because the cashier was super nice and very friendly ? thank you
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September 2021 by Joe Ott
All rite aids are the same.
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December 2019 by Linda Ann Green
They let people cut in front of you in line. I was standing there waiting patiently and this woman walks up and looks at me and says "I just have a quick question". She then proceeds to go up to the checkout. She had two bottle of pills in her hand. The lady checking people out just let her walk up and get in front of me. Then she starts talking with her. I couldn't believe this. I just turned around and left.
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August 2019 by Terry Harris
This has been my families local go to Pharmacy for years. The staff is very professional and takes time to understand your individual needs.
