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March 2024 by Todd
Excellent customer service. Robin really knows what she's doing to get the job done. Delivery driver is polite and will answer any questions you have. This is the place to get your propane!
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March 2024 by Laura Garner
Wonderful customer service and competitive pricing!
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March 2024 by Gail Morgan
Robin has been very helpful and efficient. Delivery has always been on time.
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June 2023 by Grace Wiessner
I am a former customer of round oak, Robin was able to help me with any questions I had, she was super nice! I had my tank filled i believe 2 days after setting up. Was super fast. They even came back and helped me light the pilot in my furnace in my house because i didnt know how as it was my first time being out on my own. I'd go back to them every time.
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November 2022 by Vickie Littlejohn
Last fall, I ordered a full tank of propane. Over $600.00. The driver called and said he ran out after putting in just over $400.00 worth but, he sated he would bring the rest when he was out my way again. Haven't received the rest. I've tried calling and Robin answered. She kept saying she couldn't hear me and she hung up. I have left several messages for a return call and still nothing. I really need propane but, I really don't want to order any since they still owe some. Thinking of changing propane suppliers.Update! I spoke to Jamie from the company, she was very helpful and understanding. They delivered the propane from last winter. Today I spoke with Robin, she was very nice and I ordered propane to fill my tank! Thank you Round Oak!
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May 2022 by brock alexander
We got our first fill and paid through the internet website provided. They said they never received our payment and sent us to collections after proving the money came out of our account. Worst customer service ever!!! Run very far away from this company UPDATE: After 5 months and a negative review this issue was finally resolved... I will upgrade to 3 stars but still shouldn't have to leave a bad review to get helped...
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March 2021 by mary chupp
Great prices, horrible customer service.
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March 2021 by Justin Jones
Cheapest around and quick to fill
