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September 2022 by Penny F.
If I could give less than a star I would. I waited over 15 min at the Deli (not the first time I've had to wait), I finally got a manager the girl I deli was new. She ignored me when I said excuse me I need help. The manager had her wait on me and she said she couldn't understand me. I speak English. I understand I'm short and a lot of times I don't get seen but to be treated as rudely as I was today I'll go somewhere else the manager never even apologized
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September 2021 by Philip H.
Let me start by saying that this store is n business only because they are the only grocery in the area. If Meijer or anyone else opened a store in Dundee, Kroger would quickly go out of business. Let me list just some of the complaints: -They don't stock shelves to make it convenient for customers. In the morning hours the aisles are blocked with people stocking. - People who do their own shopping have to dodge Kroger employees who are picking up on line orders. - The stocking isn't done at night, so it is hard to find certain items early in the morning. I have to make a tri back later this morning I hopes they have stocked the items I want. That's not helpful. - At the checkout in the early morning one has to do a self checkout even if one has a lot of items. I had about $100 worth of items. It was inconvenient and more time consuming for me to do it. - And, after having the pleasure of self checkout, the machine called a Kroger employee over to check my cart. The machine screen said "29 items. Help is on the way." There was nothing to "help" with. I believe they just wanted to make sure I wasn't trying to steal something. As I said, if there was ANY competition to this place, Kroger would be out of business in a flash.
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May 2021 by Mary Miller-Johnson
If you don’t read the small print you get over charged. If you don’t check your receipt, you get over charged. Then you show them and they act like your lying. They seem to always be out of whatever is on sale and even today, they messed up and I proved it by taking a picture yet still had to go check and as I’m checking out, I heard them bad mouthing me. As much as I hate Meijer, if one came to town, I’d go there!
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August 2020 by Anon A.
This store is severally underrated. The employees do their best with the consistently poor management. It's sad to see the young ones look as if you're going to yell at them because I'm sure so many people have. I've seen many reviews complain about the size which isn't something the store necessarily has control over. It's a small, friendly Kroger that you can get in and out of very quick and easy. Hopefully they fire those awful managers.
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September 2019 by Christine Schultz
Dundee Kroger was packed as expected for a holiday weekend. but all the registers were open and friendly cashiers. What a pleasure to shop at Dundee Kroger.
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August 2019 by mike birkle
Had everything I needed and good sales
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March 2019 by Ryan Karwowski
great store! I work there and have nothing but good reviews from a customer point of view and a clerk!
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January 2019 by S K.
The store is filthy. The restrooms should be condemned. If you enjoy spending $$ and then throwing away products after you get home, you're in luck. Have purchased meats, cheeses, and various items to find many are spoiled, molded, or worse. The produce - worst I've ever seen for sale anywhere. The bottom line is, they are the only game in town [within a 15 miles radius] and they obviously know it. If another grocer moves to Dundee, this place is toast - which will obviously be made with day-old bread.
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August 2018 by Sandra Bellestri
Awesome and always helpful.
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August 2018 by Seth Collins
Always great, fresh food
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August 2018 by Patti Cawood
I have an idea for you. You already carry the “shaved steak†that can be used for sandwiches or stir fry. Please do the same with chicken!! I think it would most certainly be a big seller!
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February 2018 by Mike N.
The store reeks of urine, The manager floats around empty shelves . Don't try to use the bathrooms they haven't been cleaned in years. Worst Kroger I have ever been in.
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February 2018 by Brandon J.
Wish I could give less stars. Kroger is one of my favorite grocery stores, but this one is poorly stocked, uncleanly and is not well managed. They seem to thrive on selling off expired foods at discount pricing. Also, about four days ago I bought some discount bagels for my brother and I, and within an hour after eating them my brother got food poisoning. After calling and being ignored, I went to the store to let them know they should be more aware of what they're selling to their customers, and the manager completely dismissed me and acted like he didn't believe me. Save your time, go to the Kroger in Monroe.
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September 2016 by Rachelle Whitman
One of the cashiers that work there is so very rude and it makes me want to go to Monroe Kroger instead... maybe a training workshop on how to be polite would be good for certain people that work there would help... especially since the customers are who make it to where she has a job
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July 2016 by Verna Laking
Kudos for listening and following through on the "Caroline Cart" Shopping with my Granddaughter will be sooooo much easier