MyEyeDr. provides a mixed experience for its patients. While some have had issues with delayed orders and poor communication, others have reported friendly and helpful staff who answer all questions. The business has been praised for its courteous service, especially when working with kids and adults. After some delays, patients have received well-fitting glasses with perfectly aligned progressive lenses. Despite some hiccups, MyEyeDr. ultimately provides punctual service and resolves issues in the end.