August 2020 by Lanna T.
The Pharmacist Manu P, was very rude and unprofessional. When going on a surprise vacation by my husband we had to delay by a day thanks to him. My husband's refill was not due until the next day. I asked him "you will not fill them or you cannot ?" His response "how many days will you be gone?". Without even looking at the screen Mr. Manu P informed me that my husband had gotten them early on prior occasions so he should have enough for five days. We had to wait because the doctor's office was closed so they could not be called to Minnesota's pharmacy. When we picked them up the next day it showed they had been filled the day before. The day he refused to give them to us. So we looked it up and sure enough, it was filled out that day. So how accurate would his counting be if bottles are filled early but not given to the patient the day of but at a later day? Regardless he was rude and smirked at me the whole time. I was upset to have to tell my grandmother, oh sorry we will not be there for two days now. Please do not worry and recook dinner we will take you out. Bless her heart she said " I will pray for him to heal so that whatever is making him so upset that he is lashing out at others will go away"...she ended up remaking half of it and felt awful we had to have it re-heated. She would not let us buy her dinner. She is a sweetheart, my nanna. I wish I would have thought to speak with a manager, I know he never offered that option or any other for that matter. Oh and just to clarify he could have filled them out he chose not to. I verified this after speaking to corporate. They were not happy with the way it happened either.
