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February 2024 by Michael Kandolf
Picked up some windshield wipers here and had trouble putting them on. Returned to the store and the guys working there came out, figured out no way the wipers I bought would fit (even though the Rain-X app said they would), found ones that would and made the exchange. Great service!
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December 2023 by Amber Lopota (Spinderella313)
Mike saved the day today, it was rainy and nasty and cold and I'm terrible at time management skills and needed to be at work in about 17 minutes. Flipped wipers on and they straight fell apart, pretty sure I heard them laughing maniacally in sync with my immediate uproar in protest. Spotted this store en route (obvi attempting to be a completely irresponsible "adult" and rush to work 20 miles sans wipers) and took a chance. Mike had me back on the road in ten minutes, new wipers selected, installed, transaction finalized, with all the courtesy and professionalism (and pretty easy on the eyes if this matters to anyone but me, I don't know, but bonus points are points, ijs) I was so thankful someone handled a portion of adulting today and he didn't for one second make me feel like the dingbat I totally am for not having the foresight to expect crisis like this in greatest concentration when I'm running exceptionally behind. GIVE THIS GUY A RAISE OR A DAY OFF OR AN ONLYFANS GIFTCARD OR SOMETHING BECAUSE WE TAKE CUSTOMER SERVICE FOR GRANTED YA'LL, AND THIS GUY DID IT ALL THE RIGHT WAYS!!! Thanks to you, hottie with a handle on things, you get 5 stats from the apologetic purple haired hot mess in the rain!Appreciate you, excellent work!
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August 2023 by Crystal S
I have been to this location a few times since moving to the area. Prior to today my visits were to utilize their UPS drop off and the staff has always been very friendly and efficient.Today my visit was quite different because my battery decided to completely die (it was dead in the parking lot) but THANKS TO KYLE I was back on the road with a brand new battery in about 5 mins!Great Service + free installation, I highly recommend this local store!
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August 2023 by Dean Pilat
To the 2 guy's that were working Friday 8/18 from 1:00 to 5:00 Thank you. We broke down and had to get a battery bought it there and they replaced it. Although the battery was 5 years old and needed replacing there was a secondary problem the starter. These 2 guys bent over backwards trying to help me get going. When we figured out that it probably was the starter they were on the phone finding a place to replace my starter and they did. It was refreshing to experience employees that actually were concerned about getting the customer yes the customer taken care of and back in the road. Thanks again. Advanced Auto is lucky to have these guys representing there store.
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August 2023 by michael abalos
I do most of my car shopping at Autozone because they're prices are great, their service is very good and they have what I need.
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July 2023 by Brad J
My engine light was illuminated and took it to King Road location and they were INCREDIBLY helpful. Ran the diagnostic, even unhooked and reconnected battery to ensure correct reading.Mike and Ryan were helpful, friendly and will return for all my auto part needs.Thank you!
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March 2023 by Jake Weavy
My son pulled into the parking lot,he was going to get his battery checked and the lady was sitting outside smoking a cigarette,they both walk into the store and he asked to get his battery checked and she said she couldn't do it because there was no one else there,yet she was outside smoking, this is the second time it's happened with the same lady this is unacceptable,so he went to the more reliable autozone!
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January 2023 by Gloria Otto
On December 27 at about 5 pm I went to drop off a package for Ups return, I asked for a receipt, they told me that they do not give receipts, it’s January 3rd and the tracking information shows as Label created, meaning that the lady Shawna, who I think it’s the owner / manager of the store, she never scanned the package and keep it for her, she knew it was a Hunter boots (because of the label) so I assume she kept the package for her and not gave to UPS. I called today, and she said she was not even there when I dropped the package, so, how I supposed to know her name?Please be aware of this lady! Do not drop your UPS packages in there.
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December 2022 by Dennis Schueneman
Rude customer service! Don't have any knowledge. Terrible place to do business with. Unless you want windshield wipers dont waste your time here.
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December 2022 by Michael Campbell
Horribly rude customer service. Most employees have no store knowledge or part knowledge. Also the ups drop off annoys the employees and they are horrible to customers that are trying to use it. I’ve come here for 10 years. Never again.
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December 2022 by Stacey Mayea
Visited location in St. Clair on Fred Moore Highway, needed windshield wipers. The young man behind the counter was very helpful.
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October 2022 by Samuel Gauthier
One of the sales people went eOut of the way to help me install wipers that were very hard to get on without me asking. He even refunded and exchanged a couple of pairs till they found ones that worked at no extra cost
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July 2022 by Sandra Gibson
They help my husband, nice employees
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May 2022 by Bradley L.
Old sea hags at the counter have zero interest in helping......just find what you want, pay, and get out! I will drive farther, pay more, and wait longer just to deal with a reasonably polite and literate staff. Today I actually went home and ordered my requirement from Amazon, paid for premium over-night delivery and had a beer.
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March 2022 by havif andref
Do not ship your UPS packages out here, it never showed up and when I asked about it the hag at the counter was very rude!
