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November 2022 by Cindy Stark
Fixed my van before our journey out of state. Always keeps us on the road. Never steered us in the wrong.One of the nicest guys you will ever come across.
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November 2022 by Bailey Owens
Fixes my car each and everytime I need it. Thanks for keeping my car safe and on the road.
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November 2022 by Melissa B.
After 3 awesome referrals I gave Randy a call! Not only did he save my car but he was kind, knowledgeable and well priced. My husband and I appreciate this guy and his hard work. Not only is he a small business but he is one who is working alone during these difficult times when employees are hard to come by (and doing a great job!!! )Thank you Randy. We will definitely be returning.
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November 2022 by Joshua Stutzman
Initially I felt good about leaving my vehicle with downer auto . I was told by the secretary, the owners wife , that my vehicle would be looked at and addressed within a weeks time , however after 3 weeks and some days it had still not even been looked at . When I did finally hear from randy he tried telling me I needed a new battery ( which was just replaced within a month of being dropped off at his shop )He also tried to say that there was a ton of work needed on the front end of the vehicle and wanted permission to do said work . Something didn't feel right and I wanted a second opinion so told him no which turned out to be a very good decision as none of what he said needed done actually needed done .When I said I'd be picking up the vehicle if it wasn't finished within that week ( 4th week) randy became very disrespectful , calling me names and making threats .After this I wanted the vehicle picked up immediately but my girlfriend wanted it fixed and usable and said she would work things out with randy .The vehicle was finally worked on but the work done was not up to par . The list of things to be addressed still wasn't done when we went to pick it up and we had to bring it back to his shop yet again to have him finish the work .Unfortunately even the 3rd time of him having the vehicle did nothing for the work he said he did as the vehicle still leaks fluids and after noticing it was coming from the same area he was suppose to fix , I finally crawled under it and realized he never even tightened the bolts to the transmission pan which was the main concern to begin with .My advise to anyone that's reading this review and thinking of allowing him to work on your vehicle, don't, it will cost you more money in the long run and yous be safer taking your vehicle to someone more reputable and honest.
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October 2022 by Joshua S.
Tried to swindle me at ever curve , claimed there was things wrong that were just replaced . My girlfriend insisted we continue to use them and it was a huge mistake! The work they did do had to be reworked including the transmission pan which is supposed to be a specialty of this shop . Best option is to use another shop
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October 2022 by Josh P
I contacted Dowker Auto about doing a transmission repair on my truck. I asked them to diagnose and repair the vehicle. I gave them a large deposit towards parts and labor. 7 months of having my vehicle and a ton of excuses about why they were unable to rebuild my transmission I finally said enough is enough and asked them to pack my stuff up and Ill get the truck. They disputed the down payment saying my parts were not refundable and that I was getting a deal by them not charging me more for the tear down of my trans. I showed up to get my parts and the owner told me to get the F$&@ off his property repeatedly and that i was puffing my chest towards him. I had to pay an additional tow fee to have the truck removed. When I was finally able to get my parts it was a rainy day and all of the parts were in the bed of the truck getting rained on. All of the internals were in a tub and the transmission wasnt covered. I called a few transmission shops to see about a rebuild. It was hard trying to find someone who wanted to mess with a basket case transmission. Moral of the story. They have terrible communication skills, their timeline is not realistic and you arent first come first serve to them.
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March 2022 by Jim J.
I was on vacation. I was driving my truck down the road when a transmission line blew. I took it here because I was in a bind and he said he could look at it that day. He was unable to get parts so he couldn't fix it. I made other arrangements to get home. A week later it was suppose to be done and as I was leaving my house 4 hours away he called and said the new part was damaged and he needed to get another. Another week goes by and he said the line was fixed but the truck needed new batteries. One was brand new with brand new battery bolts. Next he couldn't get the truck to start because it wasn't getting fuel. It needed a computer according to him. He couldn't find a computer so he sent mine out to be repaired after I pod the original bill and the computer repair bill. Next it couldn't be fixed and he needed more money to build a new one. Next the new computer was bad and they were sending him another one. That one had the same problem as the first one. After six months I went to get the truck. Parking lot was snowed in and looked like no one was there for a few days. This business has 1400 dollars of my money for a part which according to him is bad. I would avoid this business at all costs.
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January 2021 by John Harp
Great service, knowledgeable staff.
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November 2020 by Michael J
Computer work done previously plus climate control. Both services resolved. Nice people too.
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June 2020 by Joshua Thurston
Always reliable and dependable, easy to work with and really knowledgeable about his grade. Randy's prices are honest and affordable! All my vehicles come here and will continue to come here.
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February 2020 by Karren Rutkowski
Randy will bend over backwards and pretzel himself to help you fix your vehicle. Angie will search the ends of the earth to help you get the parts he needs to fix you up!
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January 2020 by Bruce McFall
Love this place and these people. Good folks and great service. Nothing but 5 stars.
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June 2019 by Ann Chaffee
Definitely help my husband and I get back on the road with zero stress. Will be going them again if we have another problem.
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March 2019 by Kristy Sweet
Thanks for a fast and quality repair. I appreciate you guys
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January 2019 by Jarad Johnson
excellent service with dowker trans & auto today! Will defiantly be returning for future repairs.
