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January 2024 by larry maurer
Awesome place and we LOVE most of the staff!!!
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December 2023 by Douglas Gilkerson
Do most of my quick shopping at Save a lot but when I need high quality or hard to find items Family Fare is my go to place.Pretty good store for a small town supermarket, could have a little bit better GOOD bourbon selection...
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October 2023 by Janice Sue
Found what we needed easily. A bit higher priced than we're used to. Friendly service, very clean store, and spacious parking.
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August 2023 by Nick Sutherland
Family Fare in East Jordan is a good spot to run a grab a quick thing or two that you may have missed something from the bigger stores. They tend to be more expensive and have a very limited selection of groceries. Most likely they will have any processed food items or dry goods that you might need last minute, but their meat and produce selection is always picked over and few and far between.
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August 2023 by H Wells
I began shopping here when I moved to EJ about five months ago. The prices seem to steadily increase, but that's everywhere these days... The real issue is with customer service and front end management. I've been over charged multiple times and double charged for my entire purchase twice... once for 79.00 the second time for 52.00. I did receive a refund for the 79 from my bank and my bank is currently looking into the second charge this happened months apart but with the same cashier and manager. I'm not sure why this happens they ring up order then tell me my card will only pay x amount even though I know there's more than enough money in my account to pay for the order so I ask them to remove some items which the cashier does but then needs manager approval. The manager comes over tells the cashier she needs to void the transaction and start over and then I pay for the order with the new total and when I get home my and check my account I've been charged for both the original order which they claim to have deleted along with the new order... last weekend they attempted to do the same exact thing so they voided the first order and I tell them to stop I'm not paying again because I've been to this circus before explaining I don't want to be charged double..I leave just to get home and find the order they claimed there was not enough money to pay for and they supposedly deleted was charged to my bank acct. It can't be random since it's the third time and same employees. I called the day manager who wanted me to come in and I haven't had time to do so yet. The entire experience is time consuming enough... what should take 5 minutes turns into a half hour ordeal and I leave with no groceries and no money. .I'll drive the extra distance from now on and I'll encourage others to do the same until something is done to rectify the situation.
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August 2023 by Sara Hoyt
Horrible customer service and they sell spoiled food! Outdated food! Management needs a few skills on good communication with customers ?
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August 2023 by Steven Wells
Poor service, poor leadership. Overcharged multiple times. Spoiled high prices groceries
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June 2023 by Denise Zeemer
Friendly staff. They have everything you could need for breakfast, lunch, dinner, snacks, and dessert!
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June 2023 by Allen McConnell
They had most of the things we were looking for. The prices were a little high but most places are now.
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June 2023 by Charlotte Simpson
Organized, clean, and very pleasant staff.
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May 2023 by John Craig
Staff is friendly and helpful,always have what I'm looking for,clean and well organized
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March 2023 by Andrea M
Over priced but that's what we pay for convenience. Sometimes the sales are good but not as often as they would like you to think. Just because it says "sale" doesn't mean you won't pay less at Meijer or Walmart. Shop around if you're able to otherwise pay the convenience fees.
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March 2023 by Local Guide
Great staffAlways stockedProduce always fresh
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January 2023 by Nunya Business
Clean, has what you need if you're willing to pay the inflated prices instead just going to Petoskey or Gaylord.
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January 2023 by Jennifer Pinney
Very nice place that offers outstanding customer service
