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January 2024 by Jami Roberts
literally closed the window in my face. I have to wait until tomorrow for my antibiotics and steroids for my bronchitis. ER accidentally sent my son's prescription to the one in EJ and mine to the one in Chx. the pharmacist had no interest in helping pretty well ignored my existence. this is the biggest reason you people will only get my business when EVERYONE ELSE is closed. Cold sweats and full body cramping until then it seems. idk the last time I have been so sick and he just walked away... 11pm on the day he shut the window in my face and I still can't sleep I am so sick. Nobody cares anymore. terrible pharmacy all around.
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December 2023 by Brett Stanfield
They are incredible here especially the pharmacy. Fast, friendly, and accurate.
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October 2023 by MR. Grimm
Rude, does not answer there phones, late refills, out of stock and understaffed
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October 2023 by Dalynn Grant
Waited a week for my script and when I finally called they told me that they can’t get it for at least a month. Don’t you think you should have let me know sooner. Like when the script was sent in! What if this was a medicine I needed to survive, seriously
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September 2023 by OJ Adkins
This Rite Aid store in East Jordan is a joy to shop in. The employees are very warm and friendly and willing to help if it is needed/wanted. They are real people that obviously live in the area and understand the value of providing neighbors with excellent customer service. I'll shop there as often as I can.
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February 2023 by K. Taylor
Always have to make multiple trips to get my prescriptions
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February 2023 by Andrea M
I always have great service, I'm always greeted as I walk in the door and the pharmacy is the only one I'll use because they make it so easy, see the screenshot added. I've never had to wait very long. They have most of the items I'm looking for and a lot that I'm not also ?
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December 2022 by Shannon Bruce
This is a great location. Warm and friendly staff. Prescriptions filled quickly. Great product selection and very clean.
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December 2022 by Charissa Thompson
My family has been going here for years, I love the ladies that work through the store. They everytime, make me laugh and are so funny and sweet! They are always excited to see me and it makes me feel so good to be cared for, I'm not just another random person to them, I matter. The pharmacy side always works so hard and does their best with the volume of people they have, it's a shame they don't help them hire more help, because the couple gentlemen there work so much! And they also are always kind to me too, despite the verbal abuse they can endure they do a damn good job. I'll never stop coming here!
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October 2022 by JM Wilson
At our small town East Jordan Rite I am always greeted when entering the store by a simple Hello and big smile . I love that.
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October 2022 by Imjustme
This is a great location. Warm and friendly staff. Prescriptions filled quickly. Great product selection and very clean.
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July 2022 by Laura Ensley
Henrick was so helpful and such a pleasure! Thank you!
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April 2022 by Megan Smith
I never have a good experience in here. I am not one to complain, but the staff lacks respect and care for customers. I went in to get a prescription for my mother, and they were incredibly unhelpful, and seemed to care more about their texts/ phones (in the pharmacy) than a customer with a question. I will continue to go to Walgreens in Charlevoix because of this.
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April 2022 by Jeff Massey
Very helpful and professional staff. Got our booster shots. A very good experience.
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April 2022 by Dwight Ritsema
Only been in there a few times but the staff was be rude and I have overheard them having inappropriate discussions loud enough for customers to hear.
