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February 2024 by Robert Crummel
A good parts store, reasonable.Very pleasant experience today. My go to auto place
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January 2024 by Alexia G.
Great Experience at this AutoZone! Even though I wasn't able to get a new battery and install like I wanted, they were very upfront about why & recommended places that could help me.Friendly and knowledgeable staff whose store I definitely would go to again!
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January 2024 by Jackson Honeycutt
Chris went out of his way to help me get what I needed to fix my broken exhaust in the bitter cold weather. This location has a great and helpful crew!
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January 2024 by Alan Perez
Shout out to Brendan! He was very kind to help me out with looking for and replacing my windshield wipers. Will be coming to this Autozone for future needs.
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January 2024 by Harrison Zimmerman
Amazing guilt-free service!As someone who isn’t educated on cars, it can be challenging to find parts or diagnose problems and it can be embarrassing to know so little! Chris G. and Tyler F. were great! They taught me how to find and install my windshield wipers, quickly and kindly. Thanks guys!A month later, I called the store to see if they could tell me more information about the codes I scanned from my vehicle. I was lucky to talk to Caroline D. as she patiently gave me the information I was looking for!The staff and service here is amazing, i’d highly recommend it to anyone.
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December 2023 by Jodi Bowerman
My battery is in a very stupid spot but he spent the time to help me out and gave me great recommendations!!
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November 2023 by Marcus McGuire
Was helping my Da on his car as the power steering pump failed. The staff were so helpful & quick with finding us the correct part, ensuring a match with the old one we brought in. Our Zoner even double checked our belt length to make sure the new one was correct! It's the small things that this store does which really build trust. After swapping the pulleys, they even verified everything on the part looked correct, and reminded us of any fluids we might need (you know you get the part in your hand and forget all else that matters, ha).Very helpful and professional business, these Zoners know their stuff. I'm glad my Da was able to get the service he needed, and I know we'll be back for our future DIY repairs.
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November 2023 by Christine Kamphuis
Brendon B went above and beyond to help me and my father change my headlights. My lights do not just pop in and out, parts had to be moved in order to change the bulbs. I had been to another auto zone and they would not help me because of that fact. Brendon was kind, courteous, and super friendly helping us. I highly recommend this place if you are ever in need of autos parts.
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November 2023 by Erinne Barnett
Helpful staff and will diagnose issues for free saving us anywhere from 40 to over 100 dollars. Friendly service thanks
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November 2023 by SP33DYBISCUIT Jr
This location always has great people, ask em anything ya need!
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October 2023 by Jonathan Jordan
Ultimate Body installed a lift kit on my 2016 GMC truck, after spending nearly $6,000 on wheels, tires and lift my truck was delivered back to me with many problems including (these resulted after installation) no back up sensors, check engine light, abs fault, no trailer brake, no stabilitrak, and tpms lights on my truck. I’ve since taken my truck to other local repair places with them unable to resolve my issues caused from ultimate body, when given the chance to make it right ultimate body informed me that “this is what happens when you lift old trucks”. When speaking with the manager, Rob, he was very stand-offish on making things right. Reluctantly to end the long conversation he ordered a wheel speed sensor to have installed, after feeling unsure on leaving them to repair my truck further I’ve gotten second opinions on work performed to repair damage caused from installation costing more than $1000’s to have these issues fixed.
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August 2023 by Kally Davies
My "check engine" light was coming on. I went in to request a computer printout of the issue. They promptly got me the printout from my car free of charge, with a smile.
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August 2023 by sam meow
Experienced excellent customer service from Chris.G! Very polite, helpful and kind.
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June 2023 by Holly Fate
EXCELLENT customer service!! I went in thinking I needed one thing, and after talking with Michael B., found out all I needed was anti-freeze/coolant, and he even put it in for me!! If I lived in E. Lansing, THIS Auto Zone would be my go-to place and Michael would be my go-to car-help person!! Thank you again Michael!!
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April 2023 by Noah Bachmann
Checked my battery for free, quick simple, gave me advice on how to get a different problem fixed. Great service!