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March 2024 by Emily
Store was out of almost every ingredient. That’s fine, I order the chicken they had left. They charge me extra for some reason and then the manager starts yelling at the poor grill worker to cook the steak faster.
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March 2024 by jeeves217
Everything was great. Everyone should eat here.
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March 2024 by Connor Brady
It’s Chipotle… why review it at all? Because currently this location has like 2 stars and I’m confused why.I’ve probably been to chipotle a dozen times in my life, this location has been identical to all others. Not bad, nothing to write home about either though.Only thing I could even find negative in my 3 experiences is they all seem to be VERY and I mean VERY new at rolling a burrito. At best it sticks out of the foil wrap a bit, at worst the insides of the burrito are poking out of the tortilla. Still though, it’s a fast food burrito on par with their other locations in my experience thus far.
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February 2024 by Chris Gustafson
They start shutting down an hour before they close, so beware of
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February 2024 by Coty Curtis
I walked into what looked like a very updated Chipotle. There was 1 or 2 customers in at the time. All the open tables were filthy as in leftover food spilled on them. No worries came to get my pick up order. So I see the picked up shelf and sit down and wait for my order. The employees stared me down the whole time never saying a word. So I went back to my car to check the order on my phone was the right place. I came back and talked to them. Apparently they do things their own way at this chiplotle and do not put out your pick up food.Zero communication. My food got cold while I was waiting.I love chipotle and the employees this was the worst chipotle experience I've ever had.
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February 2024 by Marla Stone
Great service! So friendly. Food was good, as always.
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February 2024 by Teresa Bell
Super salty food. Most importantly, I felt somewhat slighted as the people ahead of me got heaping bowls of food that barely closed but mine was only half full, when I spoke up & asked for more cheese because others had so much the young man charged me for extra cheese when I still didn't receive as much as the others did. I won't be back, as that's the 2nd time this has happened to me.Vegetarian options: All the food is over salted
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January 2024 by Jenna B
Don’t go here unless you want a 1/4 scoop of everything. My bowl is basically empty and I had to pay extra just to get the normal amount. Ridiculous.
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January 2024 by THOMAS V
Very long wait times,
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January 2024 by Jennifer Hurst
Can't have rice or beans so came in for a salad. Stood in line 10 minutes to then be yelled "to those in line we are out of lettuce and guac." Most of us there had been there those whole 10+ minutes and you just then thought to mention it? You're a brand new restaurant and you can't order your food costs correctly? Get yourself together fr. Your parking lot is also dreadfully designed.
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December 2023 by Hannah Miller
I went here for the first time ever today and ordered an online order. I paid $21 for 2 entrees mind you and there was barely any food in the bowl even after asking for extra there was barely a regular full scoop of anything. The burrito was tiny and both meats were freezing cold like they had been sitting out for forever. The worker who handed me my order was rude. Worst chipotle experience i’ve ever had.
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December 2023 by Shanna Spickard
This was my 2nd time at this location. We were so excited about having one on Lake Lansing Rd. While the place looks beautiful, it’s been messy both times. Utensils empty, tables dirty, floors messy. Tonight the cash register wasn’t working and they said to order we needed to do an online order so we did and waited. They got the cash register working and we continued to wait while others got their food and passed us by. The online prep/cook started to help cash out customers after us and when I tried to approach the register and asked if he could do our order, I believe he called me hostile. I never raised my voice and tried to address the situation privately. Not impressed and will not be returning.
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December 2023 by Sarah Whyte
Other reviews had me worried but they do a pretty good job. It’s a very busy location so they can run out of things late at night, but that’s to be expected! All the workers I’ve encountered are very nice. I can never seem to get online ordering to work from this location, that may be an issue on my end though.
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December 2023 by Emily Butler
Can't compete with Pancheros. Queso is very bland and tastes...whipped? I don't really know how else to explain it. It's weird. Chicken didn't taste like chicken. I feel like the portions are smaller than Pancheros too. And they've been out of something every time we've gone. I know it's a newer place in the area, but still. Kinda disappointing
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December 2023 by camren ryan-hannum
I was ordering food at 6 pm on Sat Dec 9 for delivery. Whoever was working at that time must have been the A team. I called them on the phone and they went above and beyond to get me what I was asking for. they helped me deal with the stupid online app that wouldn't let me order anything extra. Whoever answers phones ty! and whoever made the steak and spicy salsa ty!
