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December 2023 by Elizabeth Blair
Clean facilities with really lovely employees. However, none of the "10x10" storage lockers are actually 10 x 10. They are 8.5 x 9. We looked through almost every available "10x10" trying to find one that was actually 100 square feet. Nada. Be sure to check your measurements very carefully. You're not actually getting what you pay for.
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November 2023 by Kelly Hauser
This facility is large (never too busy making parking/using your unit very accessible!) and the grounds are cleanly kept. Both the store manager, Thais & general manager, Alicia are professional and have provided great customer service. They've been willing to immediately hands on assist me, to fix an issue when I was having issues with my door and have been receptive and quick to fix any concerns I've had.
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November 2023 by Perseus Jason
0/5 knowingly misrepresents address. Actual legal GIS and road signage depict clearly and unequivocally this is past Chandlers crossing in Bath Charter Township, Clinton County 48823Yet staff repeatedly conduct business under false pretenses to attract more page traffic and drive users who would otherwise exclude it for being too far are being decieved into thinking its in a higher cost municipality. Where its services are overpriced for its comps in reality. Hence 0/5 false business or deceptive business practices #willfully@update, owner answered that they are "sad" to have the experience publicly posted but doesn't intend to do business without deceptive practices.Again #willfully deceptive business
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August 2023 by Julie Reno
I am very happy I decided to rent a unit at this CubeSmart. It was the perfect place to store our stuff while we needed the extra space. Extremely clean and climate controlled. Very convenient, reasonably priced with easy move in/move out process. Also super friendly staff! Will rent again for sure!
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August 2023 by Laura Wilkin
Easy to reserve without being on-site at the time. Easy to get into the unit the first time. Secure and safe. Easy to check out when done.
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August 2023 by Manasse Christina
Great customer service, you guys stay true to your words about payments. Spacious spaces to put your things as a college student.
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August 2023 by April Royster
Professional customer service made the process to select a space easy.
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June 2023 by Jill Henry
The facility was clean, close proximity to MSU and administration online/access was easy. It’s the second time we’ve used you for our college student.
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May 2023 by Sharon Bellamy
There is a glitch in software and I had to sign a contract with the wrong pricing. I was assured this was changed in the system and I will be charged correctly moving forward. Alicia was the representative that helped me through the situation and she was amazing. She was timely with her call backs and escalated the issue quickly for me. She’s a great representative to have on the front end for issues like these!
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May 2023 by Yannick Marzin
Overall good. Nice people at the counter to explain. I would have appreciate an email explanation that I could have bring a lock. And understand the cost with all the addition, that was disappointed to pay double than I thought
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May 2023 by Glutz
Great storage units. Staff is super friendly. They answer all my questions and are beyond helpful.
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April 2023 by Dawn Womboldt
Alexa was great but disappointed that the email that showed a discount didn't go through on my unit.
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February 2023 by Charles Shelton
Had a great experience. I would definitely use them again.
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December 2022 by Derrick Turner
Great storage facility! This storage facility one of the nicest I have been too. CubeSmart is very affordable and the customer service is on point. Alecia that helped me was great and very personal. Glad I made the move here.
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September 2022 by Noor Muhammad
Good for the service. But good luck getting to the office for any issue or question. Two out of the three times I have needed to go to the office, I had to leave for another time or wait for more than 15 minutes because the staff member was not available immediately
