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October 2023 by marlene bach
My locations manager Christine is the best person I’ve ever worked with there in all my years. She does an awesome job!
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September 2023 by Gwyn Hibbard
The storage unit was really clean and the staff was beyond kind. Christy was so helpful whenever I needed anything. I would 100% recommend using this facility just purely based on how amazing Christy was.
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September 2023 by Shannon Dault
So I won units out of an auction. The office girl was amazing. If I lived around here and needed a unit, I would for sure go see her.
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September 2023 by Kelly Larsen
We had a small billing issue due to signing up for our unit online instead of in person - we went in and talked to Christy and she helped sort us out, ZERO issues. She was friendly, courteous, and more than willing to help. We'll be keeping our stuff here as long as storage is needed! Thank you Christy!!
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September 2023 by Chad M
It was super easy to get a unit and even easier to cancel when I was done. Thank you for several years of storage.
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July 2023 by Karen McWilliams
Great experience! Christy was very professional and went above and beyond to offer outstanding customer service!
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June 2023 by Mandy Malone-White
The level of customer service I received from Christy was amazing! She was super kind, courteous, and informative. I will definitely be recommending this place to others due to my experience with Christy.
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May 2023 by Vicky Gunden
I have not moved my things yet…the agent that I dealt with was amazing. She could answer any and all questions I asked. The unit is very clean too. Rental was quick and extremely easy.
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May 2023 by Kalle Michele
Super friendly and helpful staff! Pricing did go up, but it's not their fault. Never had any issues going to my unit or with the employees
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May 2023 by Kim Collins
It was so easy and smooth! The manager was absolutely awesome and so very kind!!
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March 2023 by Taylor Frost
Christy is my favorite!! She was beyond helpful and didn't stop until everything was perfect for me ? thank you so much ❤️
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December 2022 by Aj Erskine
First time needing storage and Christy was the best. The move in was easy and the property was clean. Best prices around. I recommend this place for sure!
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December 2022 by Elaine Steffek
I have always had great experiences with SROA. Unit is easy to access and the manager Christy is crazy cheerful and helpful. Recommend to everyone!
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December 2022 by Graycie Anderson
Terrible experience. DO NOT WASTE YOUR MONEY OR TIME. Had a small unit for less than a year started at 45 dollars no one informed me they were having a “SALE” lol and the price has literally gone up 10 dollars a month and it’s now 120 a month for a small unit!!! I took it off auto pay cause they would take random amounts whenever they wanted never a specific day of the month and has caused my account to go under due to charging more and more every month!!! This is the absolute worst storage place I’ve dealt with and will tell anyone who listens go anywhere else. Like the storage place mini State storage on state rd I had a wayyyyy better experience there will be returning soon!!!!. I haven’t even had this unit for 6 maybe 7months? Not worth the money would have rather Throne my stuff in the trash lol also they text you they’re gonna auction your stuff within a week of late payment and I only pay “late” because I don’t want them just taking whatever amount they want!!!! Terrible place do not waste your time.
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December 2022 by Rick Mansberger
Christy was very helpful and kind. Nice new units and close to home. Even better holiday pricing , 50% off for the first 3 months. ??Looks Iike we were lucky that our first call was our last call. Best pricing in the greater Lansing area.Merry Christmas to me, my wife will be happy to get our garage back.Rick MansbergerEast Lansing MichiganHappy Storage Rentals of America Customers