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November 2023 by Gregory Porter
I recently completed a 5 week bicycle maintenance class the East Lansing D&D Bicycles. Mark, who is a bicycle maintainer at this D&D, led me through all aspects of building a bike and teaching me all of the techniques of the trade that he’s learned over many years. I learned a lot during this 5 weeks (10 hours total, 12:00 to 2:00 pm for five Saturdays) and thoroughly enjoyed and benefited from Mark’s expert knowledge. I would highly recommend this training to anyone interested in becoming proficient at anything from basic maintenance to rebuilding/refurbishing a bike. You can visit the D&D website to find the different maintenance courses offered.
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October 2023 by Jennifer Munro
My son is an MSU student and relies on his bike to get to classes (the shuttles to and from his apartment are few and far between). When his front tire fell off while he was riding, he told me he would now fail all of his classes because he would miss most of them (yeah, a little overly dramatic). I found D&D on Google and described the bike and the missing part. I sent my son the address and he said the employee had the part waiting for him at the register. My heart is full! Thanks for taking such wonderful care of my son!!!
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January 2023 by Ryan Greider
Great friendly service. Melody explained everything about the bike and was super patient with us while we found the perfect one
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October 2022 by Josh
Great service. All new bikes come with free adjustments and flat repair good for a couple years. If they don't have what you want in stock they can usually get it within a week.
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September 2022 by zoe
Bob was so patient with me and let me test ride the bikes he suggested. He listened to exactly what I wanted and was able to direct me to bikes that would fit my needs. I now own the most comfortable bicycle I have ever owned! Their pricing also matches with online bike retailers. Wonderful place !
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August 2022 by Carrie Schaeffer
Melody and Bob were fantastic at helping me with decisions on my Giant bike accessories. They greeted me with a smile, offered helpful suggestions and did the repair/quick tune up in a timely manner. I highly recommend this store based on their knowledge and quality. Excellent experience..
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August 2022 by Corwin Smidt
Very nice people. Had a problem with a derailer and Randy took the time to adjust and fix it on the spot. Good selection of accessories too.
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August 2022 by Bradley Scott
Great bike shop. Always helpful, quick service and friendly. Thank you!
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August 2022 by Cari Wilbur
Incredible customer service! Today, I went in to get my bike fixed up to ride again. Not only were they very knowledgeable, affordable and very quick, they treated me like a very close friend…It was my first time in there! (The only Local Bike shop open on Sunday)Love it! Thank you Randy and Bob, my 10 mile ride went smoothly.I will be back for all my future purchases.
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July 2022 by Neil Weare
Heads up - they basically only service the brands they carry. Brought my bike in for a tune up today and they said they weren’t really able to service it. Seems odd for something as basic as tune-ups. Called ahead and wasn’t warned.
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July 2022 by Stan Hecker
As always, Mark provided me with exactly the advice and part that I needed last Saturday when I was in a jam to get my wheels back working!
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July 2022 by Koya Echert
Amazing place! Major bike fix in only 15 minutes for a nice price!
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July 2022 by R Cole Bouck
Thank you Melody! You really went out of your way!Last fall (2021), we purchased a Giant bike lock we never had a chance to use before the end of the season. This spring (2022) we mounted the lock to one of our bikes, took off for a ride, and WHAM! Before we even finished the first ride of the season, the mounting bracket broke (which should generate an entirely separate review of that particular Giant bike lock).I went to D&D Bicycles in East Lansing to try and get a warranty replacement, initially thinking we had purchased the lock there. Melody helped me, though we soon discovered it had been purchased at a different local bike store - which had since gone out of business! On top of that, I no longer had the receipt! Ugh!That didn't stop Melody from trying to help me. She submitted a warranty claim to Giant on my behalf, and within a week or so we had a replacement lock.While I do not recommend forgetting where you buy something (or losing your receipt), I DO RECOMMEND D&D Bicycles!
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July 2022 by Shawn Brown
My wife and I had discussed returning to cycling, in a few of its various forms; first beginning with a pair of mountain bikes for her and I just to get started up.The idea of purchasing one bike that fits into every style of riding is not realistic, and we’re both well aware of this. So on Thursday June 23rd, 2022 we went out to visit a few cycle shops in Okemos, Lansing, and East Lansing where we were warmly welcomed by a very cheerful young lady named Melody.As we entered the D&D Bicycles East Lansing Shop we were quickly reminded why we loved cycling and why we were returning to it, the new tire smell, and the beautiful organization in placing all the various bicycles organized by makes, and models, rows and stacks.Melody greeted both my wife then myself each in turn, with a genuine friendly, welcome; she then inquired what kind of bikes we were looking for, what kind of riding were we interested in, and how frequently we intended to cycle.Melody is very knowledgeable in both LIV and GIANT Bicycles and the products associated to and with cycling. She helped both me and my wife, with the appropriate choices for both of our new mountain bikes.The conversation between myself, my wife and Melody ranged from personal, professional, and the product lines, to related cycling topics.The bicycle mechanic Randy was every bit as personable, professional, and informational; covering equipment and bicycle maintenance, to cycling trails both indoor and outdoor across the State of Michigan.Working with Melody and Randy was a very enjoyable experience, making D&D Bicycles our go to Cycling Shop, as the people that work there are cyclists themselves and they’re genuinely good, honest people.From Shawn and Monique Brown, to both Melody, and Randy thank you for all your help, and for being such wonderful individuals, you guys are the best.
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July 2022 by Jake Hawkins
I couldn’t be happier with the folks at D&D in East Lansing. There was a few issues regarding availability and shipping and the staff was super helpful, Melody jumped through hoops for me and she and the staff were so nice every step of the way. I will always come back here for my bike needs even though I don’t live in the area and have service shops near me. I never leave reviews but I was compelled to leave this one because of how awesome I was treated by Melody. Truly couldn’t have a better experience. Also, my Giant Stance 29 2 is AMAZING!!!
