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March 2024 by Freddie Freeloader
I highly recommend This shop great atmosphere and service.
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February 2024 by buck snyder
Always get the order wrong in multiple ways. If you select extra you get almost none and if you add sauce packets they're not included. Often times add things you said to remove, and don't include additions. It is way to over priced to be that wrong every time. The gas station sandwiches are better at this point. Done with just throwing money away on Jimmy Johns.
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January 2024 by Isaac Sant
Goated
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November 2023 by Alea V.
I've ordered from this Jimmy John's multiple times and I always have issues (it's my fault for continuing to go back despite the issues but I wanted to give them a second chance... And a third chance... And a fourth chance...). I only ever order one sandwich but multiple times, it has taken over an hour and a half for them to be made. I thought it was a one time thing, but clearly not... I understand longer wait times during rush hour, but I've also had issues other times as well with things like forgotten drinks, etc. The staff just seem to have no disregard for their customers whatsoever. The sandwiches are decent, but that is if you can even get one after having to wait almost two hours for a single sandwich.
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August 2023 by Alice B.
Friendly and helpful staff! I love how supportive they are of each other when a question arises. Collin was particularly helpful with me as I made a mistake when ordering. He fixed it for me with a smile. Thank you!
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July 2023 by Rick Gierman
C'mon. It's Jimmy johns!
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July 2023 by Kendra Khan
The lady in front of me had a $100 bill and the cashier was having trouble with the change. The guy making the sandwiches came over to help the cashier and handled the money but did not take off his gloves. He was rude to the cashier and berated him. Afterwards, the guy making sandwiches went back to make my sandwich using the same gloves he used to handle the money. I am disgusted by the lack of hygiene and the rudeness of this individual. This is the second time I’ve been disappointed at this Jimmy John’s location.
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December 2022 by Jay Kirby
Distracted rude employees couldn't be bothered to make my #5 Vito correctly, barely had any oil & vinegar, very dry sandwich
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November 2022 by Barnezy
Disrespectful staff. I asked if I could have my sandwich cut into 1/4ths and was given a disgusted stare, not exactly my idea of good customer service.
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September 2022 by Alaina Benjamin
I had a door dash order that was over an hour late. I called and the manager ended the call on me twice. And then cancelled my order.
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August 2022 by Sarah Vandenboss
The sandwiches I ordered were made "freaky fast". The employee at the counter made the suggestion of ordering my daughter the smaller size sandwich (smaller than the 6") which I appreciated.The food was good. Kind of sloppily constructed, but I was able to fix that in the car so that I could eat while driving without it being too messy.This is the 3rd JJ's location I've been to in the past month. It ranks 2/3 (Kalamazoo being 1/3 and Portage, MI being 3/3). Will return, as this location is convenient!
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August 2022 by Spencer Israel
Quick and easy, even though they had a growing line. That made it hard to leave. Lol staff was friendly and saw I used a birthday free sandwich so they wished me happy birthday. Very cool of them. I got the 14 boss got the 4. Both thought it was good.
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March 2022 by Dark Knight
Like most of the lansing area jimmy johns this one regularly fails to deliver a quality product, they screw up my online orders, and its a pain to have them fix it. The delivery range is horrible. Really wish these franchise owners would do something about it and actually improve their stores
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January 2022 by peter
Never go wrong with the big john sandwich and jalapeño chips. Tasty!
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January 2022 by Sam Carbonell
This place is a nightmare for ordering delivery. They took away online ordering and every time I call I either get a busy signal or someone puts me on hold and never picks back up. Not great for MSU employees, as the other jimmy johns won't deliver to campus.
