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September 2023 by Alexander Wong
Great groceries here to the people of East Lansing!
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August 2023 by Bee Snort
Was in today 8/2/23 around 1pm or so and had a man at the deli counter that was EXCEPTIONAL! Ryan suggested a new kind of chicken salad and although they were so busy he was knowledgeable, beyond courteous and just a shining example of customer service!
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April 2023 by Jenna Orr
I actually live in Grand Rapids and pick up groceries specifically from this Kroger. After have so many failed pick up attempts at a different store in Grand Rapids, I gave this kroger a shot. I have had maybe 8 to 10 flawless pick ups. Orders come out within 1-2 minutes of arrival, items are rarely out of stock, and their substitutions are realistic and usually in the customer's favor. It's been great and I'm very grateful.
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March 2023 by Carli Hush
Instacart delivery added $130 to our order, every food item the price was inflated, they added a service fee of over $40. Price gouging!!!
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March 2023 by Janine Lake
Like the produce and other products. Just hate shopping ??. Get just a few things and it cost as much as if basket was full.
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March 2023 by Joseph Beasley
Very clean environment and friendly staff.The floral department is Amazing here!!Ask for Denise she is the Best!
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February 2023 by J D
Under managed and overpriced. Not a single register open but, there was 3 useless employees discussing their idiotic millennial views on the world by the U-Scans as everyone shopping works for free.
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January 2023 by Amy Seabold
First picture is from June and the second is from this morning; the self-checkout has yet to be cleaned after 4 months. Now there's wrinkled produce back there.Mental note to not visit the deli or bakery if these are the cleaning standards ?
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January 2023 by Julie Powers
I've had better luck with Curbside but needed to get a few things are a bit difficult to source. Not a lot of options in the produce section, the self-checkout lines were jammed up, and almost no one was masked (except me and a few others, no staff). I can't feel safe buying meat, deli items, and prepared foods from people who don't take basic safety precautions. Fine for prepackaged items.
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January 2023 by George Costanza
This has become a "quick stop" store, like dollar general, etc.They have ZERO cashiers. So don't buy anything more than you can quickly scan at the self checkout. There is no conveyor or anything. just one of those rotating carousels, with 4 bagging positions.If you fill your cart up with groceries, it will be too much for their system... and they don't seem to care.ZERO CASHIERS. Every lane is empty. Just a kid playing on his phone in front of the "10 items or less" automated checkout machines.Greed has taken over this store. They can't even think big picture.You'd think they would WANT us to fill up our carts with lots of stuff, but NO...they make it really difficult to stock up on groceries, instead.Saving a buck, and losing customers. Great plan!
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November 2022 by scott. walkup
The last 2 delivery orders I got from this store had items added to the he orders which I did not order and did not receive. It's obvious that the shoppers at this store are taking these items for themselves. Kroger's did refund my card but to get that I was on hold each time for over 39 minutes.
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November 2022 by Kent Beeksma
Came here to pick a prescription that my Kroger near me did not have in stock and I arrived just as they were getting to go on there lunch break but they started to assist me then the pharmacist was very rude and asking me a bunch of questions to which I did not have the answer for and I was told to come back after 1:30pm when their break was done. Very rude in my opinion. I apologize for showing up right as there lunch break was about to start and he could have simply said as I walked up that they were about to close for lunch and I would have waited. Instead I got a rude attitude because I did not have answers for him on the spot. This review is only for the pharmacy not the store it self.
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October 2022 by Molly Bancroft
Nice selection of products and produce deals. Staff seem overworked and/or jaded and complaining. But overall, a good store in the area.
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October 2022 by Jules EJ Lapprand
Great store but bottle return is closed or in maintenance is closed almost every time I go. It's not the few dollars I care about. It's wasting my time. Can I opt out of paying the deposit?
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October 2022 by S J Miller
Location: 1550 W Lake Lansing Rd. (West of Meijer). Large store. Aisles somewhat narrow. Abt two shopping carts wide. Smaller selection of many products than nearby Meijer. Still adequate. Easy to park and get in and out quickly. Very friendly help.Update July '22. Stopped in looking for a few items. Found an oat cold cereal that only some Meijer stores have. Very helpful at Customer Service desk.