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December 2023 by Brianna Putnam
I just had the best customer service experience on the phone here, I wish I remembered the name of the girl that just helped me so I could mention here here, but she went above and beyond to help me and to answer all of my questions! I called 4 other Meijer Pharmacy’s before this one and the girl working here was the only one to actually help me out by asking me questions to be able to meet my needs! I recommend this pharmacy and I will definitely go there in the future even though I am not local to it!
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December 2023 by Alexis Wilson
They fill prescriptions fast and it’s easy to get ahold of them on the phone, all I need from a pharmacy.
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November 2023 by Ned Curtis
Very professional, which I respect. Easy access & scheduled pick-up set when you request refills. Some very friendly people, too. ?
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October 2023 by Brandon Bath
I used to wonder why pharmacy's promoted so hard. Don't they just fill prescriptions? What's hard about that? Wouldn't people just choose what's closest to them?Meijer Pharmacy on Lake Lansing has shown me why. I will drive 20 miles out of my way to not go to this pharmacy and you should do the same.
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October 2023 by AmarieB Lansing
I recently moved my file there when my pharmacy (Rite Aid, S. Cedar st. In Lansing) closed permanently.I called to get a script that was written wrong, and the pharmacist told me "we won't fill any more of these for you because i think you are trying to double up on your medicine!!i was super insulted and told her so and asked them to send my file elsewhere because I'm not going to be talked to like that. Especially, when the meds are not a controlled substance.The next day my Dr. Called them and verified that indeed i was supposed to actually be getting more than I even asked for.
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October 2023 by kendall uckele
Very rude and unhelpful staff. Lots of pharmacies out there and I would say pick a different one
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August 2023 by Day Meh
I’ve always had my prescription in time and they send me notifications on my phone. I’m sorry for others whose had a bad experience, I know this pharmacy gets busy.
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August 2023 by Anthony Janes
Bottle return machines constantly full waiting for staff to empty them.8/10/2023.Asked staff for assistance by emptying a machines bin, staff member was rude and said to use the red phone next time. I tried but numerous times it was giving a busy signal after ringing a few times. Waited and waited and waited and waited. Numerous customers had to take their returns back to their vehicle after waiting a long period of time. 45 minutes past before anybody entered the room to empty a return machine. At that time they only did one machine.
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May 2023 by Waifu
Extremely slow and unhelpful staff where wait times in store and at the drive through are 20 minutes and up. Even when there are atleast 5 employees standing around seemingly doing nothing but talking. Head pharmacist is extremely unfriendly and will act as though it’s an incredible inconvenience for him to do anything. Overall, definitely gonna be changing where I fill my prescriptions, because this is just sad.
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April 2023 by Ashley Lammert
We were not getting the proper service from Walgreens so we switched at the recommendation of someone. But now we have to switch everything back to Walgreens because Meijer is telling us that the prescriptions are not covered by insurance... Prescriptions that the insurance has been covering for years at Walgreens.... Thanks for the headache ??♀️
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March 2023 by Adrian Winnie
Went to pick up a prescription at Meijer on S. Penn on Monday mine was not in was told that it would be in on Tuesday by noon. I went back Tuesday waited in the drive thru line for over 30mins was told it was still not in but should be in by Wednesday and that I could call other Meijers to see if it’s in stock and they could look up my profile. Called Meijer on W Saginaw guy answered and said it was not in stock called E Lansing Meijer spoke with Danielle she is the only one who seems to help, she said she could look up other Meijers to see if it was in stock anywhere else which it was not. She called over to S. Penn Meijer to make sure they placed an order this time which she verified with me. Shout out to Danielle for saving me time and being super helpful. I live in Holt but will send my future prescription to E Lansing Meijer and make the drive just base on how helpful she was and the kindness over the phone.
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March 2023 by Ali Abdul-Wahab
Avoid if possible! Service is slower than a snail. Half of the pharmacist are unorganized and unprofessional. The other half look like they don't want to be there.
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February 2023 by Talmadge W.
This is by far the most incompetent pharmacy known to man. I don't know how these people get dressed in the morning, let alone feed themselves or drive an automobile. No matter how many times they correct your script, it will be wrong every single time thereafter. That's about the only thing you can count on. A colonoscopy is more enjoyable than picking up a script here. A root canal would be a welcomed reason not to come here. I'd rather have my $%# dragged through a mile of crushed glass than come here. Avoid if possible.
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February 2023 by Kari Dinnell
Consistently have a bad experience with this pharmacy they never have your prescription available when they say it will be ready. Staff does not communicate with each other and rude.
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December 2022 by Katana Hoene
I've been using this pharmacy for years. Having the drive thru option is amazing, especially when you're sick or your kiddo is sick! Really appreciate this pharmacy. The staff is always helpful and efficient!