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October 2023 by Likem Feary
Hello! I'm a new grad student at MSU. After dealing with the unprofessional student health plan registration, I called the clinic to set up an appointment. The person who picked up was not friendly and said that my speech sounded "muffled" despite the fact that my phone signal is clear and I haven't had any issues talking on the phone recently. I also informed them of the PCP that I was randomly assigned( a common practice), and they quickly retorted that "he doesn't see anyone" despite the fact his status online shows that he is currently accepting patients. I wouldn't have had an issue about the PCP comments if they(receptionist??) didn't have a tone and language that suggested that the doctor was somehow "above" me even though I'm paying for the visit and insurance and am therefore a customer that should be prioritized. With this distasteful experience, coupled with recent reviews on google, I'm apprehensive about going to my appointment. I will update this review when I finally attend.
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October 2023 by Abby
Dont go herePushed a covid test onto me after the physician told me she was sure I didn't have covid then they charged me $77 for said test. I could have gone down the street for the same service for free. Also told me there was nothing they could do for me but when I went to sparrow I got treated for a sinus infection.
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September 2023 by jill
i don’t feel bad writing a bad review for their PT cuz those folks make a lot of money lol. they’re not very nice and made fun of me a bit when i couldnt do a stretch:((( genuinely made me feel guilty about the condition i was in. i was super sad abt all of it until i cancelled. dont go here if you can avoud it
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September 2023 by Reese McLellan
I had an amazing experience at the Olin health center. Elizabeth Malsheske took my concerns seriously and was very helpful.
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July 2023 by Kenny Rogers
Shame on MSU for Olin's lack of funding & having their employees work in these conditions. While the staff has been great, I've had 2 shocking experiences.Firstly, the doctor saw me in an office attached to a restroom that was used and clearly hadn't been flushed.Secondly, while I was talking with the nurse, a very large cockroach came from the back of a heating duct and slowly crept along one side of the room to another. I couldn't even keep my train of thought during the apt and almost had to walk out.
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April 2023 by Dylan
I ran half a mile to the Olin Health Center from my dorm after experiencing an allergic reaction and seeking help. The lady at the reception was clearly untrained to handle situations like this and told me that no one was available to help me, even though i was clearly in distress, losing my voice, hand on my throat pleading for help. I asked her to go get someone and eventually a lady came out and told me there was nothing she could do. I’ve never had a more unprofessional experience at a health facility. She told me to go to CVS to get benadryl. Don’t claim to care about students health and wellness if you cant help them in times of clear distress!!!! Extremely disappointed with this service at MSU
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March 2023 by Amelia Paszek-Moore
I go to Olin constantly for everything and everyone there is super nice and helpful!
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March 2023 by Joana Lampe
Most of the staff is immensely polite and kind (especially their womens' health team). I feel like I receive great care, IF I can reach them. I tried to get in touch with them twice this semester for something that needed an appointment ASAP, and both times they were not reachable by phone. The first time it was because they had an all-staff meeting in the morning and they didn't update their phone message (it then took them over 45 minutes after the meeting ended to open the phone lines again and I only know this because I called the MSU operator). Today, neither me nor the MSU operator knew why they were closed. The operator received the same recorded message and told me there was no info on why they're closed. Available services don't help if you can't reach them to schedule appointments.
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February 2023 by Riley Coleman
I would really avoid micheal he was weirdly touchy-feely when checking my breathing for like 5 minutes. I was also dismissed but now am experiencing a health emergency 48 hours after going in. AVOID MICHEAL PCP
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February 2023 by shoon
Imagine charging $70 for a “free” flu vaccine. What a joke of a health center. Treatment for what I went for didn’t even work. Got exponentially better care at an Urgent Care center.
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January 2023 by Liza T.
absolutely hate it here. they gave me a visual diagnosis for an incurable condition and were very insistent that they didn't want to test me for the condition because the test was "very expensive." i ended up going to my pcp when i went home, was tested for the condition, and learned that i was misdiagnosed. all in all, this was a very traumatic experience and i am still dealing with the repercussions of my incorrect diagnosis. this place is awful.
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December 2022 by Anthony Barash
Helped me overcome my sickness, but they charged me an arm and a leg afterwards. $109 for one visit... that's outrageous. Next time I'm sick I'll think twice before coming here.
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November 2022 by Nancy Breen
I’d actually prefer to give it zero star if I could. It does not even deserve one. Shame on MSU for not having a good health care center to help these poor kids who are away from home and sick.When somebody calls the office after they’ve already been there for a visit telling you that the symptoms are worse and they can barely talk or swallow or eat and 6 1/2 hours later there’s been absolutely no response. It’s unacceptable.
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November 2022 by Abdullah Alperen
Went to physical therapy for a month. Everyone was super friendly, especially Stephanie and the best therapist I met, Agnieszka Bilinska.
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October 2022 by Andres Baez
The staff here is extremely helpful! After reading the reviews I was not expecting much but I was surprised to see how helpful and caring the staff here is. My visit was quick and efficient and I would recommend anyone to give them a try.
