“Wonderful selection of succulents and other exotic house plants, and you can't beat the prices. It is a really amazing plant nursery . Nice people too. As a plant fanatic it is really a great find.”
“First time getting flowers here for my gf and if I could rate it higher I would, they helped me out with picking out the best flowers after I told them her favorite color. Best customer service I’ve seen in a while amazing shop and beautiful flowers would recommend ?”
“Just recently purchased a new Exmark Radius S with the dial suspension seat from Superior Saw in Mason. Hands down to one of the best places to purchase from. Everyone there treated me extremely well, answered all of my questions due to them being extremely knowledgeable. I would highly recommend that if you’re in the market for the products that they sell, I’d start with them. After sales report is awesome which is huge. Thank you to everyone there for an excellent experience.”
“I love the Plant Professionals. I have been buying my plants and flowers from them for over 10 years. They have a fabulous facility and they have beautiful flower arrangements. They also decorate with green foliage and flowers in businesses and for events. The owner is so informative as well. I just told them to make something up for a friend who lost her son and she knew just what to do!”
“I recently had an early morning emergency situation with a disabled delivery vehicle. The only business renting vehicles that were open at that particular time was the Okemos Home Depot. I called the store and an employee working the customer service desk whose name is Marco answered the phone call. All I can say is, Home Depot is very fortunate to have found a person who understands excellent customer service! Keep up the fantastic work Marco and you will soon find yourself in a management position!!!”
“Nice service and employees are very knowledgable. Always visit Gilbert's for small home renovation projects or to fix something in the business/home. Nice parking space. Many options.”
“Sarah K. has saved the day for me! What started as a great purchase snowballed into an impasse and Sarah went above and beyond to help me rectify the situation. I bought a Samsung Bespoke fridge in 2023 and purchased the extended warranty from Home Depot since I truly think it is a value. I never thought I would need to use it but about 6 weeks ago our fridge started making a loud vibrating noise. As the day progressed the vibration began to accompany a burning smell and for fear of fire, I unplugged the fridge and moved all of our food out to the garage fridge (midwesterner here ?). Since I was outside of my year warranty with Samsung, but the fridge being their top of the line model, I reached out to Samsung to ask if this occurrence was something they would look into/cover. Since it was a burning smell and fear of fire, they scheduled a tech to come out who diagnosed it as a leaking refrigerant onto the compressor giving off the burning smell. Samsung initially stated they would not cover it and I needed to file a claim on my extended warranty through Home Depot/Asurion. Since this was a third party claim, I KNEW it would be a challenge getting an answer quickly but I followed the steps accordingly. I had to call and schedule a technician to come out and quote the repair and if it was over the fridge purchase limit, they would not reimburse it, it would be a fridge replacement. The kicker here, almost every repair company suggested by claims AND ones I sought out, especially local, would not 1. Quote a repair without actually doing the work also, 2. Work on Samsung fridges or sealed systems such as refrigerant leaks, and 3. Work with insurance claims/3rd party warranty claims. I spoke with Sarah about this and she went well above and beyond anything I could have imagined. She called a number of businesses herself to see if she could find someone to come out and quote. When she could not she spoke to her contacts at Home Depot/Asurion to try to get an answer for us on what to do if no one will quote us. They were able to get Samsung to finally agree to help us fix it since we were having such an issue with the claim. Sarah’s dedication and passion for helping customers is truly admirable.”
“Went in to just take a look around, but ended up bringing a plant home! Absolutely wonderful and nice employees who helped me find everything I needed! Impressive selection, wonderful prices, and amazing store! I will be frequenting!!”
“I don't think I've ever gone to Home Depot without being asked if I needed help finding anything. This one is no exception. I like that! We also saved money by going to the store instead of buying online. The employees answer questions and make sure you get what you want while getting the best deal.”
“Marco Flores in kitchens and bath provided design help and developed my estimates/orders for 3 bathrooms. Smart, experienced, pleasant. Great guy, GREAT service.”
“I enjoy Blooming Artistry so much!! The staff is always so helpful and knowledgable. They always find the best way to stay within a suggested budget. The designers have excellent talent, each with their own style and expertise. The owner loves the community and the hustle and bustle the university brings to the store.”