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March 2024 by Robert Gallert
Why is it every time I come in there to ship something and I don’t have a box? They will not sell me a box nor a label to put my Amazon sticker.
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February 2024 by Simeon Ọ̀nàọlápọ̀
A very good reception and politeness in attending to customers. The service was prompt.
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February 2024 by Dee Przybylski
The store is easy to get to and staff is great. Michael has been there for a long time and he is professional and courteous.
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February 2024 by Scott Bissell
Friendly service quick
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January 2024 by Carolyn Sebestyen
Dreaded post Christmas return but was extremely pleased with how quickly and efficiently the employee was handling the desk and he was on his own. He was polite, did not rush anyone, and moved people through very quickly. Would use this location again
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January 2024 by Jade Welch
I was supposed to have a package delivered to my house today on January 5th and it said it was delivered so I looked outside to see it not there I call to track my package and all it told me was that is was delivered in okemos zip code 48864 and signed by a person named Tom. I would like my package in front of my front door so I would appreciate if you guys can get my package as I was expecting it today
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January 2024 by sb h
prompt handling
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January 2024 by Alba Allison
IN GAVE THE STORE 5 STARS DUE TO THE EFFICIENCY OF THE STAFF. A VERY COURTEOUS, AND FAST GENTLEMAN TOOK CARE OF THE 'RETURNS'. OTHER STAFF MEMBERS TOOK CARE OF THE REST OF THE CUSTOMER. THE STAFF WAS COURTEOUS, FAST, EFFICIENT.
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January 2024 by Richard Lycos
Quick and friendly. In and out in under 4 minutes with 4 people ahead of me.
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January 2024 by R. Brandon Smith
Quick and easy to deal with
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January 2024 by Tamara Dillard
Awesome Customer service and Fast service !
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December 2023 by Yoga queen
The ups store is crazy expensive. The only reason why I go there is because I drop off prepaid packages. For example a prepaid label was $11.53 but had I taken the box in and paid through ups it would have cost $31. I suggest to either go to usps where the price is cut in half or print your own lables where it is significantly cheaper. Positive with ups is you get items in a few days versus 3-5 days. The workers are pretty friendly, but they won't help you save. Their job is to take the most money possible from you.
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December 2023 by James Hilker
Efficient in ever aspect, friendly, fast, easy, price.
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October 2023 by Thomas Glennon
This is definitely the best store in the Lansing area. People are always nice and helpful.
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October 2023 by Allyson Krauss
I had issues with my package not arriving at the date I was promised, next day shipping, and Colleen and Michael worked with me to get my package back. They were kind and compassionate and did what they said they would do. Thank you Colleen and Michael, you both are exceptional and I won’t forget your kindness.