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November 2023 by Katherine Belaire
I would leave these dudes no stars if I could I bought a fridge 4 months ago for $550 within 2 water leaking out the bottom of it I told them I told them about it and Polly the owner said he would fix it well 3 months went by he finally gives me another fridge did not even check it did not even do nothing and then I buy a dishwasher that doesn't drain from them the other day they do not check their appliances but anyway he give my mom another broken fridge that doesn't get cold and then he refuses to give our money back do not buy nothing from them they sell junk appliances that they buy from garbage Pickers
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November 2023 by Jordan Savine
I rent my place and a power outage caused my fridge to break down, but my freezer still worked. After watching videos and reading as much as I could to see what was wrong I decided it took more skill than I had. I rent, so I texted my landlord and they got me an appt with AOK. It was the weekend, so I wasn’t really surprised they couldn’t come until Tuesday, but they said they’d shoot for earliest for me. Logan got here and fixed everything so fast! He was so kind and joked with me, and explained what happened with my fridge and what the problem was. I couldn’t believe how quickly he got it all done, and the price was totally reasonable for what he did. He even told me to have a safe move (I’m moving at the end of the month). Thanks, Logan! I finally have my ice maker working again and everything is COLD! :)
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November 2023 by Jennifer Kelleher-Hazlett
I've worked with Paul & his family for a few years needing appliance repairs & replacement when necessary. They are knowledgeable, fair, and show up when they say they will. I will always call them 1st & repeatedly refer them to anyone in need of these services.
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October 2023 by Andrew Ennis
Very nice place, and the owner guy is a very nice guy
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October 2023 by Kathryn Schneider
We bought a used oven a few months back from AOK appliances for our rental and recently the igniter was not working properly. Despite being out of warranty the team came to check it out and ending up replacing the igniter free of charge. This company stands by their used appliances and are timely in responding. Would refer and use them again.
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August 2023 by Joe Puleo
Just picked up a brand new stove and a good shape fridge from them.Large selectionFair pricesClean, well lit and accessibleSuper friendly, good warrantyFREE DELIVERYDefinitely going back when I need a replacement unit or service
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August 2023 by Taryn Shick
Super affordable. Great quality and service. Purchased a fridge, stove, washer and dryer for less than what one appliance at a chain store would be. Free next day delivery.
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July 2023 by Connie Hager
Great appliances. Quick delivery. Awesome prices. Outstanding service.
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July 2023 by Queen kamirah Prinsses
Great customer service and very reasonable prices
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July 2023 by Amanda D.
Aok appliance has been a tremendous blessing to us. I purchased a dryer from them when I first moved into my home 3.5 yrs ago. The company provides excellent customer service and they have quality appliances. Mr. Paul is very helpful, kind, and courteous. If your in need of appliances I recommend Aok located on nine mile and Hayes in Eastpointe.
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June 2023 by Mike Reda
Truly a great service, family operated business. All three brothers Paul, Logan, and mark did a great job! very professional, experienced, and friendly. The price were very reasonable, and all appliances are in great shape, and excellent condition. I didn’t have to think twice after speaking with the staff. Bought all 4 appliances yesterday morning. Took about 15 min! And now the appliances are installed, and in my property. I couldn't be any happier. Very honest family operated business, I highly recommend!
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June 2023 by veronica Kauffman
Bought a washer and stove from them back at the end of March, stove is great, washer has been leaking for weeks now. I’m still waiting on them to come check it out/fix it. I’ve called and texted, even showed up to the store, they say they’re going to come the next day, no call or text. I’m going to have to buy a new washer from somewhere else it’s looking like. Just be careful what you get from here!
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June 2023 by Sabrina Hance
Visited AOK for an extra fridge while waiting for my main one to be repaired. Service was friendly, helpful and fast. Prices were reasonable and products clean. Plus next day free delivery. Great all around experience.
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June 2023 by B B
Extremely poor service. I purchased a stove on 3/25, and I had only used the burners. I turned on the oven for the first time yesterday to bake some chicken. As I allowed the oven to preheat, all I could smell was gas. I contacted Consumers Energy, and they came out, and the oven is leaking gas on the inside and high levels of carbon monoxide. Over 240 ppm to be exact. They put a danger tag on the stove and said I couldn't use it. I called the store this morning to let them know, and they wanted to charge me for the issue even though they sold me a faulty appliance that could have killed me. The guy was very rude and told me that there was no way that I didn't use the oven. I told him I had used the burners but not the inside of the oven, and they sold me a bad product. Don't go to these used appliance places. They will take your money and still try to charge you for their faulty appliances. I will be contacting the better business bureau.
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May 2023 by Fat_Boi Dabs
Very helpful and professional definitely Will recommend to anyone looking for appliances huge selection of both new and used machines.