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December 2025 by Vanessa Viano
They did not bleed my back brakes properly, it was the day before Thanksgiving. So I missed the parade. Spent almost 5 hrs. The quote was much lower 65 lower to be exact. Did not print out i got an alignment on my receipt or even give one to me. I had to go back. I realized my car wasn't aligned at all. The one nice guy in there. Wrote on it. Needs ANOTHER alignment. So I spent another 2& a half hrs another day getting my brakes bled properly & after I told them for the 5th time. My car doesn't need any other work. I had taken it to other shops. They still refused to do a proper alignment. Had someone call me because I mentioned the better business bureau who I am still calling. This man called screaming in my ear trying to get me to agree with racial slurs about middle Eastern ppl! Put me on hold from a private number first. So the call was recorded. When I called back & let them know. They said I would get a call from the owner. Never did. So I'm taking my car to another shop to.get it properly aligned & calling the better business bureau & a lawyer. Horrible experience
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November 2025 by Grande Fumee
Darlene was very pleasant and helpful to me. I would recommend anyone there. They are still working on my truck, but I am happy with the service as of far.
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November 2025 by Antonia Griffin
I would not recommend this shop to anyone. The communication was poor from the start, and the lack of accountability has been unbelievable. They kept my car for nearly six months and consistently manipulated me into believing that when I finally got it back, everything would be “good as new.”
When I picked up my car, I noticed something wrong immediately and told them. Instead of standing behind their work, they tried to charge me an extra $3,000 to fix issues that were clearly related to the accident. I took my car to multiple other shops and mechanics, and every single one confirmed that this shop had basically done nothing except cosmetic body work.
What is the point of fixing the outside of a car if the car can’t even drive? One month later, my car is jerking, barely wants to move, and the Auto Clinic is still refusing to take any responsibility. I paid them out of pocket under the impression that they would repair everything caused by the accident, and they completely failed to do so.
The experience was manipulative, unprofessional, and extremely disappointing. Save your time, money, and stress — go to a shop that is honest and actually stands behind their work.
Seriously guys I read the prior reviews and gave them the benefit of doubt and they played me too! I’d avoid these guys, you’ll regret it. I wish I would’ve listened to the reviews. I spoke with Gus directly the whole experience he’s the one that kept ensuring me that my car would be good as new. he’s the one that lied and manipulated me smiled in my face and took my money without getting the job completely done. paid these guys 7k for nothing!!!
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November 2025 by lena bowden
These guys are really great! Gave me a deep tune up and was able to do a payment plan. I was even able to make it to Chicago in time. Excellent service and awesome professional staff. My car is still running smooth. Thank you guys for everything definitely will recommend.
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November 2025 by Heather T
Absolutely amazing place. Very helpful . Not pushy. Very fair priced! Quick and efficient work! Will absolutely have all of my vehicle related business
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November 2025 by Ronald Sutton
Very helpful they fixed my car like new and gave me a rental for the wait I highly recommend them……!!!!
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November 2025 by Karen Logan
Good work, courtesy, waiting time however was a little longer than I thought 3/12 hrs. oil change / Front brake change
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November 2025 by Julian Chastang
⭐️ 1-Star Review — Overpriced diagnostics, pressure sales tactics, and unprofessional behavior
I dropped my car off on October 16, 2024, and picked it up on October 22, 2024 after paying over $1,000 just for diagnostics. Despite that high cost, I received almost no explanation of what was actually tested or why the issue happened in the first place.
Instead, I was immediately pushed toward a nearly $4,000 repair estimate — for a fix that I later confirmed was completely unnecessary.
As someone with automotive repair training and hands-on experience, I expected a diagnosis that made sense. What I got was a wildly inflated recommendation that was wrong. Of course, they also threatened to put a lien on the car as well. After recovering from accident-related injuries, I repaired the car myself with a new alternator and battery, and that fully resolved the problem. No $4k bill, no mysterious issues — just the basic parts this shop failed to properly identify or possibly ignored.
What made it worse was the attitude. When I asked questions or expressed concerns, I was treated rudely and pressured to approve their expensive repairs instead of being given honest, transparent information.
I understand troubleshooting can take time, but for the money charged, I should have received a clear diagnostic breakdown — not incorrect conclusions and pushy sales behavior.
Based on my experience, I cannot recommend this shop for any work or diagnostics. If you’ve encountered similar behavior here, consider reporting it to the State Attorney General’s Office or another consumer protection agency so these practices are properly documented.
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October 2025 by Brooks Rollyson
Chris was excellent to work with. (but I guess that was just a false impression)
It's now been about 6 months waiting for a follow-up call from this place. I can only assume that it was basically a scam in conjunction with the towing company that horribly damaged our vehicle in towing.
I wouldn't recommend to use this business, as they seem a bit shady.
We would appreciate it if the follow-up on the repairs due to the damage caused by the tow truck driver would happen, the parts were ordered at the time I wrote the review. The bungee cord is wearing thin as a temporary solution.
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October 2025 by Eiveir Isho
The best service ever. Gus and Ray really went out of there way to make sure the process was easy and efficient
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October 2025 by lavell clay
No you have to watch these people I thought they were trustworthy and good people and come to find out to continuous service and bringing my car in they created a leak in my antifreeze and claimed that I had it before I even came to them as if I'm not aware what's going on with the car they wanted to charge me to fix something that they broke and every time they charge me $2, 000+ when I went there and that Ray he's a slick guy and the owner was supposed to call me back but he never got back to me for somebody to spend $6,000 in your shop and you never get back to them shabby owner I wouldn't recommend them at all
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September 2025 by Rohullah Ahmadi
I told them I came from another state
They have done alignment on my car for about 15 to 20 minutes and they charge me $73,
I’m not even sure they even tach my car. Nothing has changed. It’s still the same.
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September 2025 by Carmella Cummings
This is the second time I took my car here they are super and treat you really nice ask for Ray he is the best thank you so much. They are really good and honest people, they keep my car running great, I was in 9/3/25 and Chris was helping me super kind, there oil changes are 39.99 plus they check car trouble. I am only bringing my car here and no where else . Stop in so they can get you ready for the winter and still ask for Ray because he is the best thank you guys so much. Best deals ever.
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September 2025 by Nikki
I was quoted an engine with 7500 miles on it for $5500. When I came to pick up my vehicle and after I paid, I was advised that the engine that they put in my vehicle had 64,000 miles on it. At that point, I was stuck and wasn’t able to do anything about it. But I feel taken advantage of and very upset about the service. I was told the vehicle would be ready multiple times when it wasn’t. This was not a good experience.
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September 2025 by Jacqueline Tucker
They are great once they say they're going to do the job they do the job and get it done
