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December 2023 by Kathryn Newkirk
If you miss the old way of banking, this is the credit union for you. There's no 24/7 service line if you have card issues. If your card is shut off due to fraud or theft, they will not automatically re-issue your card. They also cannot get you a replacement card before 7-10 business days. They close at 1pm on Wednesdays and 5pm other days. They have no drive through ATM. I have been putting off closing my account because I cannot make it to the credit union before 5pm, but I'm now at the end of my rope and will be leaving work early to make this special trip so I no longer have to deal with this fossil of a credit union.
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June 2023 by TIFFANY MCCABE (Detroit Duchess)
Have been a member here my whole life. It's nice to have a credit union where they still actually know you on a first name basics. Those little things are what makes coming here completely worth it!!!
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December 2022 by Jake Heier
David is great to work with and I have had 10+ Car loans with them that always go very smooth. They also offer very competitive rates on their loans. Great business!
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July 2022 by Darolyn Brown
I was not able to get any help. Then they wanted me to pay $1.00 to talk to a tech specialist. I did not feel comfortable putting in my card information. I will try to get help at the office on Monday.
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July 2021 by Denise Dennis
Always have been treated well here
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June 2021 by Beverly Hudson
Ive been with this bank 20+ years my entire faimly banks here there amazing and kind always helpful emily is my goto and teresea signed my first account when i was 18 love this bank ......
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March 2021 by Jeff Daniels
Great local Credit Union. Dave is great and I always feel like I’m treated fairly. Will always use them for my banking.
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July 2020 by Chris Tiska
i highly recommend this place!!! great service... ALL the ladies upfront are very helpfull and patient... and nice.
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March 2020 by Lisa Collum-Nunley
this is a great credit union and very friendly
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August 2019 by Gail Mazzone
I have been a member for many years. The staff is a wonderful group of people. They are willing to help, knowledgeable and friendly. The management staff go above and beyond to ensure you are taken care of and your needs are met!
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August 2019 by Lisa Schmidt
Joined the credit union when I was in high school and have been loyal ever since. The staff are great, especially Theresa and Dave. They go above and beyond to meet Mémé era needs. You couldn’t meet more friendly customer oriented people when doing your banking. They always try to keep members engaged as well. The lobby is always clean and beautifully decorated for events and holidays making it a nice environment to enter.
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June 2019 by Geniene K.
I have been banking with the Eastpointe Community Credit Union for many years. The staff is friendly, understanding and helpful. They know their clients by name. The credit union offers competitive loan rates, lower than the big banks, loan options to fit your needs, debit cards, online banking and bill pay, etc. They also offer students options for savings accounts, which will teach them young how to save for the future. I highly recommend the Eastpointe Community Credit Union for all of your financial needs.
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March 2019 by Bill
Dave is always very helpful and SUPER quick to reply. I've had my past 3 auto loans with him and I've never had issues. Only downfall is not being able to directly manually pay your bill online, but Dave figured out a workaround to solve this issue. He also modified my loans due date to make more sense in my situation, that way I'm not paying rent and my car payment on the same day, to help me balance out my finances. I'd highly recommend going here, as I will always.
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January 2019 by Tony Griffin
Dave is the man! Love this place, They know how to treat people and give excellent customer service.
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November 2018 by jessica york
LOVE our credit union, they always go above and beyond to help us!!!!!