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November 2023 by Just Call Me Q
EXTREMELY RUDE!!! I haven’t been to this shop in YEARS and I decided to call them today to see if they do Senegalese twists. She starts GOING OFF ON ME saying how every time I call it’s the same thing and she always say no, and just proceeds to tell me to stop asking the same thing. I’m like ma’am, I honestly have not been in your establishment for years and I call MULTIPLE shops to ask for quotes, why are you going off on me for a question?! I hung up the phone cause why are you YELLING at a potential customer. NEVER GOING HERE AGAIN! Rude customer service. Needs to learn how to talk to people. The most she could’ve said was no and offer what they do have instead.
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September 2023 by T W
I went into the shop wanting a certain look. Boho Medium knotless box braids with curly ends. I showed the stylist a picture of the look I was going for. She even looked at the picture twice. I was charged extra to add the curly ends which was fine, (even though my friend went three weeks ago and wasn’t charged to add curly ends) however my braids are not medium they look like Zillions. The braids look sloppy and It looks nothing like what I requested size or length. My braids were not dipped in water and they are stiff. I called to express my concern to the manager Bebe and she basically told me I got what I asked for and they have been doing braids for 15years. My suggestion when going here is to look in the mirror at your hair and make sure it’s what you want because they will do what they want on your hair. If BeBe would have tried to make this situation better by offering a discount on my next service or asking me how they can make it better I would not have left this review.Service: Box Braids
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August 2023 by Vincent Rucker
THE MOST UNPROFESSIONAL SHOP IVE EVER SEEN!!!! My friend went to this racist shop to get her hair braided, and not only did the braider set her middle part off center when asked to readjust the part. The stylist refused to finish her hair she left. Then the stylist sister said it was because she was African American she didn't respect herself and kicked her out spread the WORD PLEASE DO NOT PATRONIZE THIS BUSINESS!!!!! THEY ARE TERRIBLE
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May 2023 by Keda Lewis
Aimee did an amazing job on my hair! One braider, 5 hrs. Small parts, small braids, professional and fast. I have zero complaints. She gained a forever customer!Service: Box Braids
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May 2023 by Jas Bradford
Amazing experience. My small knotless were actually small, unlike a lot of braiders in Detroit. The braids are so lightweight and neat, plus it took about 4 hours to complete the look, waist length. I will be returning!
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May 2023 by mellisa pouncy
My experience was so pleasant and I’ll definitely be going back. Bebe was so accommodating as they didn’t have my hair color and she went out of her way to go and get it. I also didn’t have an appointment and when I arrived all of the chairs were full with ladies getting braids. I let her know what service I needed and she asked if I could come back because they were so busy. I then told her that I live in Westland and she told me to have a seat on her couch lay back if I would like but just don’t leave and she would take care of me and she did just that. If your looking for a hair braiding shop look no further.Services: Braids
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March 2023 by leah touchstone
I was so happy to have found Futusha African Hair Braiding back in August. I happened to know the owner’s husband who referred me, and when I finally decided to try out medium knotless braids and I was in LOVE. I just so happened to be the viral TikTok girl who most were referred by.Please look nowhere else. BB and her entire establishment were great.
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March 2023 by MaKay Edmond
I had a 9am appointment for knotless braids. They started my hair at exactly 9am & my braids are absolutely beautiful. Definitely recommend!Service: Braids
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March 2023 by Laticia Robinson
Disappointed my braids in the back and middle were bigger then the front she changed the price saying I had a full head of hair never again
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November 2022 by Nicole Taylor
Nice and friendly! My hair is very cute!
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October 2022 by Ariena Hendrix
Found this place off a viral tiktok. I called Wednesday and was able to get an appointment Thursday. I was a few minutes late due to traffic and they were still able to do my hair. Took maybe 5 hours to do my small butt length knotless. Overall great experience and I loveeeee my hair!Service: Braids
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September 2022 by Mari
I contacted the location after seeing a viral TikTok about knotless braids. Bebe was honest and set my appointment during the week to avoid the weekend rush.That alone shows how much she values customers. I love my knotless waist length braids!! I’ll be going back soon.Service: Braids
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August 2022 by Kyra Aaaa
This place is unprofessional, called this business for the first time today & asked if they did knotless, lady was so rude and randomly accused me of calling this place before when It was my first time calling, told me I always call there and never show up. I never booked with this place nor knew the name, seen It on google today but I wouldn’t dare give my money to this place. Who ever answers the phone is very rude and has weird accusations on who’s calling.
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August 2022 by Princess Bell
I called to do a walk in for today and she hung up in my face she was very rude
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January 2022 by LaToya Jolly
Bebe and Katie did my box braids, they look so nice and neat and it only took three hours. The ladies were very nice and the shop is clean. This is my new hair spot.
